Msg # |
User |
Message |
Date |
1
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BadMrFrosty (0)
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I had exactly the same problem maybe a month ago with DDF Busty. Downloads would start but rarely finish and regularly the site would completely die. Support tried to help but like with you they said they have no problems at their end. I cancelled my membership and moved on adding them to my blacklist of sites never to touch again as long as I live.
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04-22-10 08:28am
Reply To Message
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2
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nostromo (0)
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REPLY TO #1 - BadMrFrosty :
Hello BadMrFrosty and thanks for the heads up.
What i wonder is why they keep telling their customers that the problem is at our end and not theirs. I wonder why they keep getting this outstanding scores.
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04-22-10 08:42am
Reply To Message
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3
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BadMrFrosty (0)
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REPLY TO #2 - nostromo :
I suppose it is possible that european visitors have a bad connection to the servers. That would be great, not only do we pay more but we also get far worse download connections :(
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04-22-10 08:47am
Reply To Message
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4
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nostromo (0)
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REPLY TO #3 - BadMrFrosty :
LOL, yeah, we europeans seem to be the pariahs of porn.
Incidentally, did VXSBilling give you a refund?
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04-22-10 09:00am
Reply To Message
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5
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BadMrFrosty (0)
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REPLY TO #4 - nostromo :
No refund as they said the problem was at my end. You may have better luck so its worth a try at least
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04-22-10 09:08am
Reply To Message
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6
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nostromo (0)
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REPLY TO #5 - BadMrFrosty :
Well, then i guess i'll have to talk to my bank.
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04-22-10 09:12am
Reply To Message
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7
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Ace DDF (0) Webmaster
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Hi,
I'm sorry for your download problems, maybe it didn't get to the developers. I know that most people don't have problems, but I want to make sure this matter gets properly investigated.
Can you please mail me some download links that have such behavior?
Also, please send me your IP address (get it from www.whatismyip.com for instance).
Please send me directly to endre@ddfcash.com , and we will investigate the issue.
Thank you,
Endre
DDF Productions
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04-22-10 11:59am
Reply To Message
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8
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Ace DDF (0) Webmaster
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REPLY TO #1 - BadMrFrosty :
Hi,
Nostromo's problem has been solved, it was a firewall issue.
If anyone else is having issues, please let me know!
Thank you,
Endre
DDF Productions
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04-30-10 08:33am
Reply To Message
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9
|
BadMrFrosty (0)
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REPLY TO #8 - Ace DDF :
Thanks for looking into this. I am no longer a member so I cant tell if what you have done has fixed the connectivity issues but may join again in the future. Can you also sort out the regional pricing issues for us european customers? Dont fancy paying 30% more for the exact same product just because of where my computer is connecting from.
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05-01-10 08:38am
Reply To Message
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10
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Ace DDF (0) Webmaster
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REPLY TO #9 - BadMrFrosty :
Hi,
The reason for regional pricing is that American users are more comfortable paying a fixed fee in USD, and Europeans prefer to pay a fixed fee in EUR.
It is possible that due to the currency fluctuation, at one time one costs more. Unfortunately we can't update our prices that often.
Best regards,
Endre
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05-09-10 10:16am
Reply To Message
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