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rearadmiral (0) 10-15-11  07:56pm
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Poor download speeds

I'll comment on this in a review later, but something I've found with this network is that there are periods where the download speeds are so low it isn't even worth trying to download anything. I've seen sustained download speeds of less than 20KB/sec. That's kilobytes, not megabytes. A typical file could take a day to download. It doesn't last more than a few hours and normal download speeds are good, but be aware of this. You have to be prepared to download on their schedule, not always yours.

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Msg # User Message Date

1

tangub (0) I nearly posted a comment saying the same thing last week as i've also experienced that, for me its usually UK/European evening time when the speeds are poor. One evening last week between 7 and 11pm i was downloading constantly and all i managed to get was 22 photo sets totalling around 600 MB. The next evening it was fine again and i forgot all about it thinking maybe it was a one off or a temporary problem with my connection until it returned again a couple of nights ago.
10-16-11  12:07am

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2

elephant (0) I don't like the sound of this, 20k oh my, theres something serious when speeds get that low, as there is basically no point in trying, a day to download a movie lol it probably would be at those speeds wouldn't it. Hope its a temporary thing, have you contacted support about the issues both of you.
10-16-11  12:19am

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3

rearadmiral (0) REPLY TO #1 - tangub :

I get the problem daily, and it (mostly) occurs when most of Europe is in the evening so I simply assumed that the site isn't equipped to deal with the traffic they get. It can happen any time though, and it gets really annoying.

I don't know if you use Free Download Manager or not, but I have some strange trouble with that too. When downloading picture zips sometimes it works fine, and other times it doesn't. And as I'm writing this FDM has stopped working with videos too, which is a bigger problem since I've yet to find a work-around for that.

This is a great site, but it has caused me more problems than I've had in years.

10-16-11  04:38am

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4

tangub (0) REPLY TO #3 - rearadmiral :

I have to admit i'm not very tech savvy when it comes to download managers and do most of my downloading from the browser as my net connection usually downloads stuff faster than i can view it and my isp doesn't impose any limits or time restrictions on downloading so i've never really felt the need to use download managers. I'm finding the site frustratingly slow again this evening. I was attempting to download a 1.7GB video of Gloria and after 1 hour 30 mins it was still only 5% complete so needless to say i hit the cancel button
10-16-11  01:57pm

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5

dieselman (0)
Webmaster
I think it's better to keep discussion about the same issue in one topic, but since you have created two, I will reply here as well.

As I said :), in other thread of yours, we had a temporarily issue with our CDN provider, it comes and go but right now it looks like it is solved.

Right now, I am in the middle of travel and I can stream this beautiful video in 1080p without stops and download its 1080p version at speed of close to 600kbps, considering I am on mobile network now, it's quite good.

http://content.dieselaccess.com/news/whatafilm.JPG

If you still experience the problem, our support knows how to act in such cases. Please get in contact with them about it.

Sorry to hear bout your frustration, I am sure it be solved very soon.

10-16-11  02:56pm

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6

rearadmiral (0) REPLY TO #5 - dieselman :

I agree that one thread is sufficient, but the speed problem occured and then the download manager occured a day later.

I might be letting my frustration cloud my better judgment and patience - I'll admit that.

10-16-11  04:18pm

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7

rearadmiral (0) REPLY TO #4 - tangub :

Dieselman, the webmaster, replied to another comment and said that they were having server issues but it should be resolved now. I'm still not able to download though.
10-16-11  04:20pm

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