| Msg # |
User |
Message |
Date |
1
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Khan (Suspended)
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Odd ... some of our regular users who've recently reviewed the site didn't seem to have any problems with downloads.
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01-05-12 09:41am
Reply To Message
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2
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tangub (0)
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Absolutely no problem downloading when i was there and that was only 2 months ago, although i can't speak for the rest of the network as i only had single site access to YLP. They had a couple of issues with download speed on a couple of occasions which made the site almost unusable but that only lasted the odd evening or two.
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01-05-12 11:25am
Reply To Message
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3
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rearadmiral (0)
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This seems odd and isn't something that I encountered. I did have a problem but that more with the biller than the site. I think the site owner / webmaster checks in here once in a while and he was certainly helpful with me. I'm fairly sure that the technical help you're emailing is probably a third-party because they really didn't hrlp me either, but once I posted my concerns here the webmaster jumped in and fixed things. I hope that happens for you too.
I hope this gets fixed for you because these are great sites. The models are amazing and the technical stuff is great too. But I do know how frustrating it can be to pay for a membership and not get access.
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01-05-12 01:35pm
Reply To Message
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4
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tboy (0)
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I'm a full member of Diesel at the moment haven't had any problems downloading the movies at all, it's a shame you have heard nothing back from their support though :(
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01-05-12 04:53pm
Reply To Message
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5
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elephant (0)
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Yeah this is a strange one, I too didn't have any problems with the recent visit I had to the site, all downloads were fast enough, I couldn't complain and support was good. I hope you get the problem resolved quickly.
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01-06-12 09:06am
Reply To Message
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6
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dieselman (0)
Webmaster
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Hello bloomon, my name is Diesel and I am behind the network you got a membership on.
We received two tickets from you and they were replied within one hour. I am glad you posted your concerns here!
Here is the reply to your tickers:
Dear DXXXX,
I am so sorry to hear about your download issues with our site. Let's solve it quick so you can enjoy it fully!
In most cases this problem arises when your browser doesn't accept cookies, so please make sure it is set correctly.
For the Firefox browser, you must check the privacy settings. They must show "Remember history" enabled or if you use custom settings, then "Accept third party cookies" must be enabled too.
For the Internet Explorer please follow the instructions in the following video:
http://www.youtube.com/watch?v=XA1CNuCttbc&hd=1
Please inform me right away if the problem persists.
We are really sorry for the temporary inconvenience and thank you for your patience and your email!
Kindest Regards, Natasha Swarovski
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01-06-12 03:49pm
Reply To Message
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