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whowho (0) 09-20-12  03:48am
Rookie Badge  Pollster TRUST USER?   YES (0), NO (0)

Join Bangbros.com, get billed more than 300 USD!

I have already been a member of bangbros.com 2 times before in the last years, was billed by EPOCH and never had any serious problem.

2 weeks ago i joined again, and i could already see they seem to handle the billing themselves now, not by EPOCH anymore.
Few days after joining, i see that my credit card was billed a total of 314,72 USD, with 8 charges (for 8 different memberships, i think). My credit card company shortly after contacted me saying, my credit card is blocked now because they think i am a victim of fraud.

I contacted the Billing Support of bangbros.com by Email and they refunded 5 of those charges. About the other 2 unauthorized charges (some obscure camsites), they told me that they can't handle it and i need to contact another support at nkd-help.com. They were not available by Email, so i had to call there and ask them to refund their charges.

While everything has been refunded by now (except my original bangbros membership), nobody from Support answered anything about my question why i actually was charged that much and even by 2 different billing companies.
I guess it was either an exceptional mistake or some kind of fraud attempt, however i highly suggest anyone joining here to pay good attention on his credit card charges, the new billing company here seems not professional or trustworthy.

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Comment Replies (6)

Replies to the user comment above.

Msg # User Message Date

1

elephant (0) wow, that is scary sh*t, so glad you've got it sorted now but they should of gave you some sort of compensation like a free month or something for the inconvenience and hassle phoning this other company.

It really does make it clear when something like this happens to never trust these third part billing companies you've never heard of, it's very risky stuff.

Thanks for the warning, I'll stay clear of the site until they move back to epoch or ccbill or one billing company I've heard of.

09-20-12  07:25am

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2

BadMrFrosty (0) It's just this sort of hassle that puts off many of my friends from paying for porn on-line. If it was via some small, unknown tinpot site I could maybe understand it, however BangBros are one of the biggest. Either they intentionally try to screw over their customers or they have lax security on their sign-up page allowing compromise. Either way its very worrying and will put of off going near them in the future.
09-20-12  08:17am

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3

Capn (0) I'm sorry I don't think that was accidental.

Either it is dishonesty, incompetence or there has been hacking going on.
In any event I think avoiding them whilst they do not have a trusted processor is wise.

Cap'n. :0/

09-20-12  09:23am

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4

rearadmiral (0) REPLY TO #3 - Capn :

I agee 100% with that!
09-20-12  09:48am

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5

Denner (0) No matter what reason.......it's unbelievable - and it scares me away. Would not dream of going near this network....hope you get your refund - without any more hassle!
09-20-12  10:04am

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6

davidsinma (0) I recently joined this site, and their upsell options are quite aggressive - and on every page. When you log in, the home page presents a long list of site thumbnails, almost all of which which are add-on subscriptions to other sites. Even many of the content recommendations to the right side of your screen when you are looking at BangBros content are actually provided at extra charge. I've avoided clicking on anything that appears to be from a site that wasn't on the initial "included" list, since it isn't clear in many cases what is included for free and what isn't.
09-22-12  09:33am

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