Comment Replies (4)
|
Replies to the user comment above. |
| Msg # |
User |
Message |
Date |
1
|
Capn (0)
|
That sucks big time.
I would report it to your credit card company as fraud. If your laws are anything like ours you should get reimbursed. Then cancel your credit card to be sure.
Cap'n. :0/
|
01-05-13 09:31am
Reply To Message
|
2
|
exotics4me (0)
|
I don't know if this will help much, but if you look back through the comments, I had some problems canceling addons with BangBros too. Where my problem was, on the drop-down menu, when canceling, there was a second option listed also as Bang Bros. Probably would be easier to explain by showing an example.
The site at hazesupport asked for username and password. I put those in and a box came up with the words "BangBros - canceled". I didn't realize if I clicked the box again, it showed a second "BangBros" which was actually the Super Pack addon and it was listed as "BangBros - Recurring". I clicked it and it let me cancel from there.
I won't guarantee that will help, but it's worth trying. Everything I saw from that last membership makes me believe all cancels are done through the hazesupport site.
This is the link I went to cancel mine.
http://www.sitesupportnow.com/cancel.htm?site=cs
|
01-05-13 04:32pm
Reply To Message
|
3
|
BubbaGump (0)
|
REPLY TO #2 - exotics4me :
Thanks for the info and time to help. I appreciate it.
Actually, I have to call the number. It appears bangbros now does all their billing with the 1-800 number. When I call, they say they do not have any subscription to cancel and they know nothing about the site Cullineros. I do not have any accounts listed with the others and their support also says I do not have an account with them.
When trying to get info from the Cullineros site itself on how to cancel or get customer help, it all comes up in Spanish. They don't do that when you sign up and it is all in English when they are taking your money.
Customer Assistance button takes you to jiberish.
|
01-05-13 04:47pm
Reply To Message
|
4
|
juanchopancho (0)
|
REPLY TO #3 - BubbaGump :
That's a shame, the content is appealing to me, sucks that they don't have their act together and screw over customers. I was looking at their signup page and when you click on terms and conditions it is a broken link, just takes you to their main page.
It looks like payment goes through st secure, so I googled them and found this link for cancellations:
https://support.st-secure.com/ then try cancel.
If you go here:
http://support.bangbros.com/contact then click cancel, Culioneros is listed in the drop down list of sites to cancel.
Also looks like their stuff is on your average p2p site so you can download their content for free anyway.
|
07-02-13 02:02pm
Reply To Message
|
| *Message rows highlighted in light orange are replies to replies. |
|
