| Msg # |
User |
Message |
Date |
1
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Khan (Suspended)
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That site ( Teen Sex Mania ) seems to be coming up for me (just checked) so perhaps they have it fixed. You may want to clear your cache and try again.
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07-06-13 02:59pm
Reply To Message
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2
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Randyman (Disabled)
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REPLY TO #1 - Khan :
Cleared my history and cache but still get the error message "your session has expired, contact our support team with the error message 'tsmhd.AUTH_TEST.DB(tsmhd).LOCALSTATUS'" whenever I try to visit that site. All the other sites on the network come up just fine.
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07-06-13 03:25pm
Reply To Message
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3
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Marcus (0)
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REPLY TO #2 - Randyman :
Is that when you're trying to log in, or is it the website in general? If you try and visit their preview area, for example, does that work? If not, maybe try and reboot your router. But if it's just the member's area, then thanks for the heads-up.
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07-06-13 11:58pm
Reply To Message
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4
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elephant (0)
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You want to go back to your email and copy and paste the url for the membership and login again there. I'm currently a member and the site is working for me. It does this after you login session expires and its hard to get back in from that page so I recommend using the membership url again, should work.
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07-07-13 03:46am
Reply To Message
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5
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Randyman (Disabled)
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REPLY TO #3 - Marcus :
Trying to go to site through the members area, under "sites" when I'm logged on. If I type in teensexmania.com I can preview the site so I don't know what the heck is going on.
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07-07-13 09:49am
Reply To Message
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6
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Randyman (Disabled)
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REPLY TO #4 - elephant :
As soon as I log in I'll try to go to that site but get that error message over and over. Tried what you suggested but still can't access the site.
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07-07-13 09:51am
Reply To Message
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7
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elephant (0)
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REPLY TO #6 - Randyman :
Have you tried it on a different browser. I'd contact their support if you haven't already.
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07-07-13 02:17pm
Reply To Message
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8
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Randyman (Disabled)
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REPLY TO #7 - elephant :
Contacted support, they said they'd fix it but am still waiting. Only have Firefox as browser, refuse to use anything else.
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07-07-13 02:27pm
Reply To Message
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9
|
Stas RC (0)
Webmaster
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REPLY TO #8 - Randyman :
I advise you to close all your browsers. Then delete ALL cookie-files.
And then try to acces the MAIN page of the paysite you have subscription on once again.
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07-08-13 03:30am
Reply To Message
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10
|
Randyman (Disabled)
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REPLY TO #9 - Stas RC :
Have a membership for the whole network. Tried deleting cookies and did exactly what you suggested, still can't access Teen Sex Mania, the only site on the network I can't access. My question to you is why can everyone else go to that site but not me? And why is customer service ignoring me? They answered my initial email but sent them another one 4 days ago and haven't heard nothing back. Not too impressed.
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07-08-13 10:32am
Reply To Message
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11
|
Randyman (Disabled)
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REPLY TO #9 - Stas RC :
And besides, the problem is on your end because the site gives me a specific error code to give to your support team.
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07-08-13 01:03pm
Reply To Message
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12
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Randyman (Disabled)
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And I also can't view anything from Teen Sex Mania, not even the latest updates, via the networks home page, get the same error message whenever I try. Weird shit.
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07-08-13 06:45pm
Reply To Message
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13
|
Randyman (Disabled)
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REPLY TO #9 - Stas RC :
Submitted yet ANOTHER support ticket about 40 hours ago, still ignoring me. This is beyond ridiculous, it's bad business and the worlds crappiest customer service.
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07-09-13 11:31am
Reply To Message
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14
|
Randyman (Disabled)
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REPLY TO #9 - Stas RC :
If the problem isn't fixed today, I demand a refund.
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07-09-13 01:06pm
Reply To Message
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15
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Randyman (Disabled)
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REPLY TO #9 - Stas RC :
I bet my account is bounded on your end and all it would take is for your "support" team to access my account, click a button, and boom, problem solved.
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07-09-13 04:33pm
Reply To Message
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16
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Randyman (Disabled)
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REPLY TO #9 - Stas RC :
Still can't access Teen Sex Mania. Sent THREE more tickets 25 hours ago, 1 the regular way, 1 under the report bugs icon and 1 using regular email. Know what? STILL NO RESPONSE! That's 7 tickets in just as many days. I'm as polite as can be during my inquiries so I don't know why your "support team" keeps blowing me off. I also made a topic on your user forum, I noticed that if ANYONE posts a problem with the network, your admins are the first to reply gladly assisting customers with issues. My topic? Not a word. No assurance, no apology, no "we're working on it," NOTHING!
I can't believe that this is how your company treats a paying customer. Your support team is blatantly ignoring me, your admins are ignoring me, and apparently now you are too, guess you have nothing else to say on this matter and have NO desire to try to assist this customer. Took my money and ran. This is, without a doubt the biggest joke of a network I ever joined and I will NEVER spend another penny on your company. I'm also demanding a full refund for false advertising, I'm not getting the FULL product as advertised. I hope you realize how bad this is making your company look, especially here on Porn Users, not very smart business sense. Hope people read this and decide to join Nubiles or FTVGirls instead of this shady network.
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07-10-13 11:15am
Reply To Message
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17
|
Randyman (Disabled)
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If any current members of TMW are reading this, does support ignore you guys too?
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07-10-13 11:49am
Reply To Message
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18
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Randyman (Disabled)
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Webmaster actually emailed me!!! Claims they sent several emails, don't think so, I was even checking my spam folder. Said he's writing to support to see what's going on.
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07-11-13 09:52am
Reply To Message
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19
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Randyman (Disabled)
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REPLY TO #9 - Stas RC :
Support still not contacting me (also checking spam folder)...membership is coming to an end...
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07-12-13 11:25am
Reply To Message
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20
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Randyman (Disabled)
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Tried using Google Chrome and IE to see if it was my browser, same problem.
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07-12-13 12:01pm
Reply To Message
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21
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Randyman (Disabled)
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REPLY TO #9 - Stas RC :
Whistling Dixie over here, just waiting...
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07-14-13 11:25am
Reply To Message
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22
|
Stas RC (0)
Webmaster
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REPLY TO #16 - Randyman :
Hi, sorry for late reply here.
We checked everything uusing your username and password under diffirent browsers and so on.
Everything was ok. We still trying to find the problem :-(
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07-15-13 08:37am
Reply To Message
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23
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Randyman (Disabled)
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REPLY TO #22 - Stas RC :
Thanks for the update. Tried google chrome, firefox, internet explorer, same issue
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07-15-13 09:34am
Reply To Message
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24
|
Randyman (Disabled)
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REPLY TO #9 - Stas RC :
It's finally fixed, support just emailed me new password. Thanks, sorry for getting so pushy but...
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07-15-13 10:42am
Reply To Message
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25
|
Randyman (Disabled)
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Just to let everyone know, this network did compensate me for the inconvenience, I won't say with what because people might try this to obtain something for free, lots of dishonest folks in the world today.
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07-15-13 11:47pm
Reply To Message
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26
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Randyman (Disabled)
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Admin, you can delete this topic if you want. I would.
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07-18-13 10:35am
Reply To Message
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