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Site(s) Announcement / Comment Date
Multiple Sites (6) Type:   Other

Important Message to Yahoo users!

Hello to all members of our DDF Productions sites!

This is not strictly site news, but an important message from our Customer Support department to all of you who are using YAHOO e-mail addresses:

YOU ARE NOT RECEIVING OUR E-MAILS!
Yahoo seem to be blocking our mails to such an extent that they are not even making it into your junk mail folder or similar (the strange thing being that we never send spam or other unsolicited mails, only replies to your messages). We have been mailing new passwords and other important information to various members from 5-6 alternative addresses (including a yahoo address I set up) for 2-3 weeks now but they/you are simply not receiving our emails. You/they may think that we are not bothering to reply to their emails and the situation is infuriating for all involved. (I'd be happy if a few thousand of your complained to Yahoo about this! :) ).

Our advice it to please contact us from a DIFFERENT e-mail address, so that we can finally get our replies to you and you can start enjoying the site again with the new password that we very probably issued well within 24 hours of having received your first mail, but which Yahoo are not allowing through to you.

Thank you for your continued patience and sorry for any inconvenience,

Bela
DDF Productions

Reply To News
10-03-07  01:32am

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News Replies (1)

Replies to the user news above.

Msg # User Message Date

1

jd1961 (0) Complaining to Yahell is like slamming one's head into a brick wall. They simply don't care. I know they have been having serious email problems lately. Gmail is far more dependable, and offers unlimited space.
10-03-07  08:50am

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