Msg # |
User |
Message |
Date |
1
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ghosty (0)
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I doubt it. If you paid for a month, they have to give you access for a month even if you cancel your recurring subscription. You should contact their support, though. They should be able to give you a definite answer.
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08-19-14 10:59pm
Reply To Message
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2
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Marcus (0)
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Wow, let us know the outcome for this. If it's true, it's yet another example of cynical, sneaky 'customer service' whereby they try and trick more money out of subscribers.
And these websites wonder why subscriptions are down. Yes, piracy and tube sites have a lot to answer for, but my list of sites that I will not join is getting longer and longer by the day and Brazzers is on the verge of being added too.
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08-19-14 11:22pm
Reply To Message
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3
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Roberto281 (0)
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REPLY TO #1 - ghosty :
Yes, I agree that I did pay for 30 days but if I heed their statement from there site which reads:
Warning !!!
You will lose access now if you cancel
Then I have agreed to lose the extra days. I have seen other websites that do terminate access instantly on cancellation. Brazzers is either doing that or trying to trick users into delaying cancellation to avoid losing the full amount of the subscription for which they have paid. But if you forget to cancel until an unwanted additional month starts, they charge your credit card. Its a very misleading cancellation method. I have a pdf of the page, if anyone wants to see it. The comment section does not accommodate pdf attachments.
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08-20-14 12:39am
Reply To Message
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4
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ghosty (0)
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Did you contact their support? I'm curious what they had to say about this.
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08-23-14 01:37am
Reply To Message
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5
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PinkPanther (0)
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REPLY TO #4 - ghosty :
I recommend using their phone support. In my experience, their phone support is much better than their e-mail or web support.
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09-06-14 06:40am
Reply To Message
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