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Fetish Network (0)

Divinx (0) 07-11-16  07:32am
Pollster TRUST USER?   YES (0), NO (0)

Diffiulties for cancellation

You go to the Support page. Then to a link "I want to Cancel my membership". You are asked to enter your email and a captcha.

Then they show your membership details, under a "MEMBERSHIP CANCELLATION REQUEST", an offer to keep on with them, and at the bottom of the page a "Click here to cancel your OrbitalPay membership" link, which is not really a cancellation link, but a link to a page where you can send a message with a question.

Anyway, I fill the form, asking for cancellation. No reply. Tried it a few days later. No reply.

Has my suscription been cancelled? I do not know, no confirmation email.

Now I'm going to try sending an email, which should not have been necessary. Shall it be enough? I do not know. I'll keep you informed.

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Comment Replies (16)

Replies to the user comment above.

Msg # User Message Date

1

Amanda (0) Hi Divinx, if you drop me an email at amanda@pornusers.com with more details of your membership, I can try contacting the sponsor on your behalf.
07-11-16  08:23am

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2

Divinx (0) REPLY TO #1 - Amanda :

Thank you very much, Amanda. I just sent an email to support, so I prefer to wait a couple of days. If I do not get an answer, I'll ask for your help.
07-11-16  10:10am

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3

Amanda (0) REPLY TO #2 - Divinx :

No problem. I'm here if you need. :)
07-11-16  10:46am

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4

Divinx (0) REPLY TO #3 - Amanda :

My email was answered, and my suscription has been cancelled.

Now, when you are presented with an offer to continue, you are usually given 2 choices:

- I want to continue my membership, and accept the offer...

- I'm stupid, and definitely want to cancel my memebership.

allowing you to cancel then and there, instead of going in circles.

If there's a cancellation page (as it should), it has to fulfill its object, instead of obliging you to email as a last resort.

07-12-16  11:24am

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5

nexus (0) I am also having trouble cancelling with them after numerous email attempts.

I would advise people to steer clear if the biller is Orbital pay.

11-14-16  11:12pm

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6

Pyrenees (0) I saw several people say they had trouble cancelling their membership. But I got a reply about two weeks after asking for the cancel and it was promptly done. I do agree it would be best if they let the web auto cancel it for us when we put in the request instead of apparently doing it by hand at a later date. It would avoid stress for sure! I am glad your problem was handled.
01-03-17  11:35am

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7

nikeair (0) Hi Divinx. I have the same problem. How long did they need to respond to your request? :)
01-05-17  09:51pm

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8

Divinx (0) REPLY TO #7 - nikeair :

They replied in 24h.
01-12-17  05:47am

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9

MRJDG91 (Unverified) Am having the some problem I trying there cancellation form and trying emailing theme and I still haven't got a response is there a way some one can help me thanks
01-12-17  10:02am

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10

Amanda (0) REPLY TO #9 - MRJDG91 :

Hi there. Have you tried contacting them through this email? support@fetishnetwork.com

To those who have gotten a response from them -how did you go about contacting the site?

01-12-17  10:56am

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11

MRJDG91 (Unverified) REPLY TO #10 - Amanda :

Yes i tryed that email stil haven't got a response from them it's been three days now
I told them I want to cancel my membership and still nothing

01-12-17  11:18am

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12

Divinx (0) REPLY TO #10 - Amanda :

Hi, Amanda

I emailed support@fetishnetwork.com , telling them my biller (ORBPAY) and my Purchase ID, and in 24h they have cancelled my suscription.

So that's probably the best course to follow.

01-12-17  11:28am

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13

zizimonaie (0) Hi,

I want to cancel and i got probleme.

When i go on the cancel page i see all my infomation but no link like "click here to cancel your orbitalpay membership" i have totally no link. And when i contact segpay, biller that will be written on the info they say me that they dont bill me.

So i got a little problem

thank you

05-11-17  03:41am

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14

qvtta (0) REPLY TO #13 - zizimonaie :

You should try looking from your cc/bank statement about what it reads you been billed as. It should clarify you who has been the biller and then you can go to that site.
06-07-17  10:21am

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15

Tonto1 (0) I joined this site because of this very thread...

So, Fetish Network tells me that OrbPay or Orbital Pay is my biller, but that isn't what's showing up on my billing statement. Matter of fact, it's not any recognizable biller at all. Instead I get, "M3 NYC Corp 3056841976"...That's what's on my billing statement; & just who are these folks?

I've tried to cancel this subscription multiple times & keep getting the same run-around as most have stated here. The site says in their 'FAQS' that you should receive a confirmation e-mail & that's just not happening. All you get is dead-ended at an offer to stay with the site.

I've sent 2 e-mails in the last 72-hrs & only just this morning received 3, yeah 3 of the same, obviously computer generated, responses from Fetish Network telling me to use the same link that I have been using. It's like one ridiculous & unnecessary circle. Complete madness.

I wouldn't be so damn uptight about all this if this stuff wasn't so 'time critical'. When I signed up with Fetish Network I also signed up for a 7-day free trial of, what I thought was a sister site, 'Fetish Club', for which, I would be billed $39.95 if I didn't cancel in those 7 days. I Immediately found that I didn't like the site & tried to cancel that, whose link led me right back to...yep, you guessed it, 'Fetish Network Support, which led me to all of this. And that's literally a 'wrap'

...Oh, & by the way, if you read the bottom of the "cancellation page" at Fetish Network, it has a disclaimer stating," all cancellation requests MUST be made 30 days before the next billing cycle". Huh? I guess they can just hit you for 2 months right off the break? So yeah, there's that.

Anyways, I would definitely steer clear of 'Fetish Network' as a whole. If anyone has any suggestions or help, I would greatly appreciate it. Thanks.

08-30-17  06:03am

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16

sithowan (0) REPLY TO #1 - Amanda :

Please help. I have tried for multiple times but still cannot cancel the membership for fetishnetwork.com

It stated that I have used SEGPAYGATEWAY. I have contacted segpay and they said they found no record regarding this.

What should I do now?

02-25-18  11:44pm

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