| Msg # |
User |
Message |
Date |
1
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lk2fireone (0)
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ECHST SEEMS TO GET MORE COMPLAINTS THAN CCBILL OR EPOCH.
IF YOU DON'T HEAR FROM METART SUPPORT IN A COUPLE OF DAYS, I SUGGEST SENDING ANOTHER EMAIL TO THEIR SUPPORT, AND TELLING THEM ABOUT THE OVER-CHARGE FOR METART MEMBERSHIP.
IF YOU READ SOME OF THE COMPLAINTS ABOUT ECHST, PEOPLE COMPLAIN ABOUT POOR/RUDE CUSTOMER SERVICE, AS WELL AS FRAUDULENT CHARGES TO THEIR CREDIT CARDS.
PLEASE LET US KNOW WHAT HAPPENS.
METART USED TO BE WONDERFUL WITH THEIR CUSTOMER SUPPORT. FAST AND RESPONSIVE AND CARING.
ECHST IS NOT A NEW BILLER COMPANY. BUT I'VE NEVER USED IT, EVEN THOUGH I'VE SIGNED UP WITH A LOT OF THE METART NETWORK SITES OVER THE YEARS.
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01-21-17 01:51am
Reply To Message
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2
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SelenaMetArt (0)
Webmaster
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Hi, I am sorry to hear that there was any confusion regarding your signup. ECHST.net is one of our billing platforms, and an email should have gone out with your signup information.
I've looked at the open tickets for our Customer Care team, and am not seeing any that seem to match your situation. Would you mind to drop me a line so that I can ensure that we resolve any concerns, including the unwanted duplicate MetArt membership?
You can reach me at selena@metart.com . I look forward to hearing from you.
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01-21-17 11:38am
Reply To Message
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3
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skippy (0)
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REPLY TO #2 - SelenaMetArt :
SEE!!! THIS is what I mean by awesome customer service! Thank you!
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01-22-17 07:47pm
Reply To Message
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4
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SelenaMetArt (0)
Webmaster
|
REPLY TO #3 - skippy :
Absolutely was my pleasure!
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01-23-17 05:24pm
Reply To Message
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