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Porn Users Forum » Cant Cancel subscription.
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01-04-13  06:27pm - 4370 days Original Post - #1
BubbaGump (0)
Active User



Posts: 109
Registered: Jan 08, '12
Location: USA
Cant Cancel subscription.

Haven't been around in a while. I have had an ongoing subscription to Bang Bros which I have kept active for a while and download a few videos each month or so. The problem is, I subscribed to a secondary site they have. It is called culineros and is a latin oriented site. It is a good site but I want to cancel it. I already cancelled my bangbros subscription. But this did not cancel, even though it was part of the site as an addon. It is the same password and username etc..

It still comes up in the bangbros area at their site. When I cick the support link to that entry, it comes in spanish.

I called the number and they said I have no subscription. Nobody writes me back.I believe perhaps they are playing games and this is their way of prolonging the charges.

I believe perhaps they are playing games. At the number to netbilling they say I do not have a subscription. neither bangbros nor these links for support will write me back. But my card keeps getting charged. This is nonsense and it is my opinion they made it like this to be so confusing that you cannot cancel or just give up.


This is bad for the industry when they do this kind of crap. I cannot help but believe this is dirty pool. Beware. Anyone who can offer suggestion I would appreciate it. This is BS.

Thanks


Here is the 'help' from the link:


......

Si te suscribiste v�NETBILLING
En su estado de cuenta aparecera "SUPPORT-HAZE.COM" -o- "HAZESUPPORT"

Servicio al cliente, v�telef�a, del departamento de facturaci� Numero libre de cargos: 1-(877)-731-6065
Si llama de fuera del pa� 1-(661)-621-9047

Servicio al cliente, v�correo electr�o, del departamento de facturaci� support@hazecash.com

01-04-13  11:28pm - 4369 days #2
lk2fireone (0)
Active User



Posts: 3,618
Registered: Nov 14, '08
Location: CA
Tell your credit card company that you cancelled your subscription and you don't want to be charged anymore.

I've never had this happen to me, but it seems like a reasonable request.

01-05-13  01:00pm - 4369 days #3
Capn (0)
Active User



Posts: 1,740
Registered: Sep 05, '09
Location: Near the Beer!
I did reply to this earlier, but it seems to have been lost....

If your laws are anything similar to ours your CC company should refund the fraudulent charges.

Once they have done that, I would request a new credit card, just to be on the safe side.

Cap'n. Admiral of the PU Hindenburg. 2009 PU Award
Hilarious Post of the Year 2010 PU Award
( I would have preferred it to be Helpful Post of the Year for Guys who Hate 'Retail Therapy' ) :0/
Sanity is in the eye of the Beholder!

01-05-13  01:49pm - 4369 days #4
BubbaGump (0)
Active User



Posts: 109
Registered: Jan 08, '12
Location: USA
Thanks, fellas. I am going to call the CC company.

It is a shame that this happens. I subscribed to a few sites last year and lost interest but kept the bangbros site going as I do download videos here and there. I just canceled because the content was getting old and repetitive.

This business can be somewhat shady at times, as my own experience has shown. I dont trust a lot of these sites, to be honest. I figure eventually you are going to get burned by someone.

This is only going to hurt the industry itself. If customers dont trust to apply and give their credit card info, how are you going to grow?

It is kind of amusing, actually. If you go to the site, everything is in English. Once you sign up, it is still in English, except when the time comes that you have to use the customer care link or cancel. Then, to your surprise, it is all written in Spanish.lol. I mean, how shady is that? There is probably some legal thing they will fall back on in terms of fine-print. But that is probably written in Spanish, too.

Needless to say, I won't be having anything to do with bangbros again. That's for sure. What a bunch of douchebags.

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