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Porn Users Forum » Bang Bros - why does PU still do business with these scammers?
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05-16-15  04:20am - 3508 days Original Post - #1
Marcus (0)
Active User

Posts: 52
Registered: Dec 31, '11
Location: London
Bang Bros - why does PU still do business with these scammers?

I've posted a couple of times in response to Khan on comments about Bangbros Network but never got a reply; I was wondering why Pornusers still does business with this network when they have scammed so many PU members.

The Bangbros Network review page has dozens and dozens of comments complaining that they've been charged for content they don't want, cannot cancel membership, don't get satisfactory responses from support etc, and yet Pornusers doesn't exercise their right 'not to do business' with this site.

I know people have a responsibility to check for negative reviews prior to joining sites, but a lot of people don't seek out reviews until they've been ripped off, and in my opinion TBP not only ignoring this overwhelmingly negative feedback, but DIRECTING people to the site means they're at least partially responsible for all these people getting scammed.

05-16-15  12:24pm - 3507 days #2
malikstarks (0)
Active User

Posts: 108
Registered: Nov 19, '07
Location: Florida
I think TBP should definetly take a look at it, but I don't want to go so far as to declare they should "stop doing busineness". I know that Bangbros is one of the largest sites out there so TPB may be making a good amount off referrals and such.

At the same time, just because a site is listed on TBP doesn't mean that it is inherently safe. That isnt a claim put forward by TBP so it may be unfair to hold them to it. Even if TBP delisted them, they would still be listed on many other sites, even bigger ones like Freeones for example (In fact Freeones even offers a 50% discount).

TBP is better than any other site like this in putting clear disclaimers in terms of billing, and of course, just as importantly, providing a site for user reviews and comments to be prominently displayed.

Bottom line is that TBP is meant for user's to be able to do their homework before spending their money. I'm not saying your wrong, I'm saying who are we to hold them to higher standard than any other review site, especially when they are ALREADY providing a higher standard in terms of information disclosed.

And yes, I'm aware that TBP has basically de-listed other sites in the past, but we don't always know the reasoning behind it. Those could be instances of problems on the business to business side of things as well. I know that sounds callous but their job is to inform consumers, not necassarily to protect them, that's way too big a job for any one site. Edited on May 16, 2015, 02:29pm

05-16-15  01:07pm - 3507 days #3
malikstarks (0)
Active User

Posts: 108
Registered: Nov 19, '07
Location: Florida
In fact TBP's facts page on Bangbros enabled me to see that they use Epoch as their secondary biller, which is as safe as it gets. I'd rather that information be there which it probably wouldn't be if they stopped doing business, and it most certainly would not be updated if anything changed.

I now plan on making my own comment showing users how to use the secondary biller.

I guess my conclusion now is that it probably helps users to keep the site listed with all it's dirty laundry, rather than to completely remove it, and be left in the dark as to what exactly it is they need to look out for. Edited on May 16, 2015, 02:24pm

05-16-15  02:29pm - 3507 days #4
Khan (0)
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Posts: 1,737
Registered: Jan 05, '07
Location: USA
I think maybe rearadmiral said it best in his review, "Bangbros seems to be the most polarizing of the mega sites that gets reviewed here."

Because of the recent remarks, along with past remarks, we currently have one of our staff checking into this to see if it is really THAT hard to cancel membership.

We'll hold further judgment (and any action) until they finish that check. Former PornUsers Senior Administrator
Now at: MyPorn.com

"To get your ideas across use small words, big ideas, and short sentences."-John Henry Patterson

05-16-15  11:50pm - 3507 days #5
Marcus (0)
Active User

Posts: 52
Registered: Dec 31, '11
Location: London
Good post malikstarks, it's hard to disagree with you. At the back of my mind I was remembering all the other sites that have been delisted by TBP/PU for reasons less than this. However it still sits uncomfortably with me to see so many TBU/PU members getting ripped off.

05-17-15  11:27am - 3507 days #6
malikstarks (0)
Active User

Posts: 108
Registered: Nov 19, '07
Location: Florida
Originally Posted by Marcus:


Good post malikstarks, it's hard to disagree with you. At the back of my mind I was remembering all the other sites that have been delisted by TBP/PU for reasons less than this. However it still sits uncomfortably with me to see so many TBU/PU members getting ripped off.


I hear ya, in fact I think I remember getting burned from Bangbros myself like maybe 7-8 years ago (yes these issues go that far back). That was before I even knew about this site (it may have helped).

I'm not sure I even remember the details but I think I remember just cancelling my card.

It's ironic because their content is amongst the most easily available to be pirated which is what I simply do if I want a scene (or pic set) from them.

05-18-15  05:57am - 3506 days #7
RustyJ (0)
Suspended

Posts: 79
Registered: Aug 04, '10
While not condoning piracy, there are many sites that really don't seem to grasp that getting a customer always beats having the stuff pirated. That's why I cannot understand things like this difficult canceling or RK's vague download limitations. Those just scare potential money away.

Personally I've never dared join Brazzers despite the fact that the stuff looks good. I just read too many reviews and complaints about no support, non functioning accounts and cancellations being ignored. I wonder if that has changed.

05-18-15  09:14am - 3506 days #8
pat362 (0)
Active User



Posts: 3,575
Registered: Jan 23, '07
Location: canada
^In no way do I want to make light of what some people have written about BB or Brazzer but I have joined both sites multiple times in the last 7 years and at no time did I have an issue cancelling or get charged extra for stuff I did not really want. Now maybe I am more experienced than some of the other people but not everybody who got burned. Long live the Brown Coats.

05-19-15  07:05am - 3505 days #9
elephant (0)
Active User



Posts: 585
Registered: Jan 11, '07
Yeah I was on brazzers probably last year or could of been 2013 and tried to cancel and it wasn't having any of it. Had to in the end cancel my creditcard, won't be returning again.

I find it weird cause if it had been painless like most sites to cancel then I would return. "Women are like tricks by sleight of hand, Which, to admire, we should not understand." WILLIAM CONGREVE

05-19-15  01:23pm - 3504 days #10
malikstarks (0)
Active User

Posts: 108
Registered: Nov 19, '07
Location: Florida
I have never had a problem with Brazzers. They use an in house biller but I've never had an issue cancelling in the past.

Thing is though its one site I keep a membership to as it is pretty easy to find it for $10 a month anyway. I can't justify cancelling it at that price for what you get.

Nonetheless, it appears Brazzers use Epoch as their secondary biller as well, so the trick I mentioned for Bangbros should also apply. Edited on May 19, 2015, 01:33pm

05-19-15  05:15pm - 3504 days #11
rearadmiral (0)
Active User

Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
In no way can I condone some of the shady practices that BB uses, like having what look to be thumbnails for scenes that when you click them you're automatically billed for access to a new site. My experience is that unsubscribing from the add-on packs takes some time and patience.

But... I'm not sure that these alone warrant severing ties with them. I say that because when I joined BB the first time I had a pretty good idea what to expect. After joining the first time I was able to add in some of my own tips on taking full advantage of the membership without incurring other costs. There are ways to do that. Yes, I know the easiest counter argument is that as a paying customer you shouldn't have to do that, and I agree fully. But they do have some excellent porn and are one of the best mega sites around and if you follow some basic steps you'll enjoy the membership and be able to cancel easily.

For me, the real question is why does BB use this as a business model. It seems to me that you'd want to leave a departing customer with a good impression. I would definitely join BB more frequently if I trusted them more.

But as for de-listing them here, I'm not sold on that yet.

05-19-15  10:38pm - 3504 days #12
RustyJ (0)
Suspended

Posts: 79
Registered: Aug 04, '10
My main issue with porn is that I generally consider all service providers crooks that must gain my trust first when in other businesses it usually goes the other way.

I have no doubt they are also selling our email addresses to spammers. What other reason there could be that brand new email addresses turn into spam boxes after being used to subscribe to only one paysite?

05-25-15  11:05am - 3499 days #13
PinkPanther (0)
Active User



Posts: 1,136
Registered: Jan 08, '07
Location: Oakland, CA
I think some people - certainly not all - in the porn business have a "customers rip us off (with pirate sites etc) so we have a right to rip them off" mentality. Unfortunately this is circular reasoning that encourages the pirates to feel justified in ripping off the rip-off sites - and every other site out there - and encourages the rip-off sites to be even more under-handed about ripping customers off.

It's about as dumb as the way that the people who run boxing have done everything possible to kill that off.

05-25-15  12:10pm - 3498 days #14
LPee23 (0)
Active User



Posts: 399
Registered: Jul 14, '13
Location: USA
Originally Posted by RustyJ:


I have no doubt they are also selling our email addresses to spammers. What other reason there could be that brand new email addresses turn into spam boxes after being used to subscribe to only one paysite?


I like to think that most sites just put you on their mailing list and stop there. Their mailing list is very valuable, because their promos sent out to that list generate repeat sales. Why would they want to pollute that list by also sending out spam? If they want to maximize conversions, they should hope that their customers inboxes are not inundated with spam, so that they might actually see their promos. Some might be selling email addresses, particularly if they don't see their site having a future and are trying to cash in, but they are probably in the minority. Even Radio Shack, when faced with bankruptcy, tried to make millions by selling the personal info of all of their customers.

I agree that spam is a huge problem, and that's why I use a throwaway email address for most sites. Spammers can and do get a hold of your email in many other ways besides directly from the paysite owners, and there's really nothing that can be done about it. Better to be pissed on, than to be pissed off.

05-25-15  02:09pm - 3498 days #15
LPee23 (0)
Active User



Posts: 399
Registered: Jul 14, '13
Location: USA
To add to what I said, the reputable bulk email services out there will generate a spam profile for each account, based in part upon the percentage of emails sent are reported back flagged as spam. They will close accounts that score too high. I know this from work outside the adult field. So if you unsubscribe to your favorite site's mailing list, it is kinder than flagging it as spam.

That probably leaves some adult sites with no options for getting their promo emails out there besides the less than reputable bulk email services, which probably sell info to spammers, or are simply spammers themselves. Better to be pissed on, than to be pissed off.

06-15-15  11:35am - 3478 days #16
Divinx (0)
Active User

Posts: 45
Registered: Dec 29, '07
Originally Posted by malikstarks:


In fact TBP's facts page on Bangbros enabled me to see that they use Epoch as their secondary biller (...) I now plan on making my own comment showing users how to use the secondary biller.


Where's that comment?

Originally Posted by Kahn:


We currently have one of our staff checking into this to see if it is really THAT hard to cancel membership.


You may suscribe, and cancel easily, depending on how you do it, and then you shall not be able to discern the problem.

First of all, the worst thing about Bangbros has not to do with unsuscribing, but with suscribing, instead.

I remember entering the preview page of a Bangbros site, clicking on "Next Page", and then receiving notice that I had been suscribed to the site! I was at the time suscribed to one of their sites, so they had my data, and apparently was tracked by cookies, and they just added a new suscription, which I had not asked for.

Now, they have clones of their sites, each has to be cancelled via a different processor, and you may end entangled in a maze. But if you know which site you did suscribe to, and through which processor, you should be able to unsuscribe. I did -but certainly, we do not want to go through so much trouble.

At some moment, when trying to cancel, I was lost, wrote to Support, and got a reply. Not that they solved the problem right then and there, but at least it served to regain my forces and eventually free myself from them.

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