Replies Given
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Your replies to other users's reviews and comments. |
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Site |
Feedback / Review |
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Reply
1
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21Sextury.com
(0)
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Reply of
PinkPanther's Comment
Hello! I'm sorry to hear that you had an issue with the site. I can assure you however that 21sextury.com does not immediately close a membership after cancellation if there's still time remaining on the account. In fact, we very much encourage our members to cancel prior to their expiration date to avoid any unwanted charges, as you had mentioned in your post, and they can then continue to enjoy the benefits of being a member up until the expiration date on their account.
I will contact you directly so we can find out what happened with your account and set this right. Have a great day!
-Mike
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06-26-17 11:58am
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Reply
2
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21 Sextreme
(0)
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Reply of
Ronald's Comment
Hey Ronald can you tell me your username so I can have this investigated right away and cleared up for you. If you don't want to say it here please email me instead , webmaster at 21sextury.com
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07-11-16 01:37pm
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Reply
3
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21Sextury.com
(0)
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Reply of
snickelb's Comment
Hey "snikelb" I work with 21st Sextury and first off I want to apologize for your experience with our products.
The promotional offer you were trying to claim that came from a mailer, had a error that advertised the yearly discounted pricepoint but was actually charging for the trial. It was an error on our part completely that has since been corrected but shouldn't have happened in the first place.
I totally understand your frustration and would just like to take this time to apologize once again as we value being transparent and trying to provide the best customer experience. I understand you were not able to take advantage of the $69 yearly offer so instead I have a created a promo code if you so choose that will give you the yearly price at $62.95. The promo code is "69sorry" and once again sorry. Please feel free to contact us if there is anything else , webmaster at 21sextury.com .
21Sextury Team
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06-03-16 06:37am
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