Replies Given
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Your replies to other users's reviews and comments. |
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Site |
Feedback / Review |
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Reply
1
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Blacked.com
(0)
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Reply of
pat362's Reply
Hi Pat,
The update schedule will be 1 in 5 consecutive days or 6 updates on a 30 day month.
Anal scenes are still on the schedule, it all depends on the performers and we are always willing to film it if they are able to perform it.
Thanks for being a member and let us know if you have any more questions or requests.
Kind Regards,
BLACKED.com
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05-15-15 11:13pm
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Reply
2
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Blacked.com
(0)
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Reply of
pat362's Review
Hi Pat,
Thank you for the very accurate review!
*We have sent some of the bug reports to the developers for investigation and hopefully those are cleared up very soon (new site design is on the way).
** There was a small programmatic error that caused a 1 in 4 day update that has since been corrected to 1 in 5 days. That is correct and will continue to be the schedule going forward.
In terms of pricing, $29.95 is simply more or less what it costs for us to put out a product of this quality. Yes there are sites out there with 'lower' prices or 'more' content (data), but when it comes to value BLACKED reinvests it back into the library. A regular scene is easily twice, if not three times (exclusives), the cost of an average scene put out by some of the competition.
There are definitely special deals out there (limited time, past member, etc.) but given the costs associated with being a small independent studio we cannot simply cut prices across the board without sacrificing what makes the site stand out: QUALITY.
Kind Regards,
Stanley W.
Customer Support
BLACKED.com
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05-15-15 01:23pm
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Reply
3
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Blacked.com
(0)
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Reply of
RustyJ's Comment
Hello Rusty!
As much as we love TBP and the whole community, we cannot offer a discount simply due to the fact that you happened to find the site :)
On top of the already cut price, we'd also need to pay TBP as an affiliate for the referral. This would make it quite a poor deal on our side and not necessarily profitable for the long term success of the project.
Feel free to compare BLACKED to the sites you see offering low-priced memberships and 'terabytes' of data. If your goal is to simply fill a hard drive, then perhaps BLACKED is not for you. You'll notice that for the small investment into BLACKED you'll get value today and return in the future.
Give the site a try at $4.95 and you'll see that as an independent studio, we offer one of the best products on the market -hands down.
Last, we regularly offer past members special discounts and offers so there are special deals -you will just need to have been a member with an eye on your inbox, no spam of course ;)
Kind Regards,
Stanley W.
Customer Support
BLACKED.com
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05-15-15 01:11pm
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Reply
4
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Blacked.com
(0)
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Reply of
SFguy's Comment
Thanks for the comments SFguy. We keep updating weekly with new and exclusive models, so be sure keep checking back to see the latest as our library grows.
Best Regards,
BLACKED.com
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11-19-14 01:58pm
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Reply
5
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Blacked.com
(0)
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Reply of
Roberto281's Reply
Hi Roberto,
We've sent a reply to your email dated 10/5/2014 and the refund has been issued as requested.
Kind Regards,
BLACKED.com
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10-15-14 05:08pm
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Reply
6
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Blacked.com
(0)
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Reply of
Roberto281's Reply
Hello Roberto,
I have done some due diligence on this issue and still cannot find the original email. This was less than 30 days out from our initial launch so I apologize as there were a lot of fires being put out at the time. The email you have is 100% from me, so I do not in any way doubt the authenticity, in fact I do remember specifically writing this response.
Please send me a follow-up to stanley@blacked.com (with your username) and I will make sure that the refund gets processed immediately.
Keep in mind that PornUsers.com is not our primary form of support, so replies on this board may go unanswered until we check in from time to time.
Best Regards,
Stanley W.
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10-05-14 10:47am
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Reply
7
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Blacked.com
(0)
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Reply of
Lenin's Review
Hi Lenin,
Thank you for the very generous review! Our production team has one of the most strict casting policies when it comes to the beauty of the female talent. In fact, their entire focus revolves around it. When you contrast the beauty of our female cast with the hardcore sex in the IR category, you get BLACKED.
With regards to your comment on pricing, we agree that we are not the cheapest site on the market, but we do have reasonable long term plans available and as you pointed out, our members get what they pay for. BLACKED.com production budgets alone are easily double to three times what most sites spend on one update. We simply need to charge a slightly higher rate to make this happen. We recently released a full feature film to our members (Dani Daniels: DEEPER) within a 2 week period (1 + 3 bonus scenes) even while we continue to roll regular updates with all new and exclusive talent. Within 120 days we are doing things many sites that have been around for years cannot, or will not, do for their customers.
In all, we are truly grateful to our supporters and members, and we hope you continue to enjoy the site (and the DVDs)!
Best Regards,
BLACKED.com
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09-19-14 08:44pm
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Reply
8
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Blacked.com
(0)
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Reply of
rearadmiral's Review
Hello PornUsers,
First we'd like to thank rearadmiral for taking the time to write this in-depth review of our site, Blacked.com!
We launched BLACKED just over 90 days ago to a great reception. As the reviewer points out in one of the 'Cons', we started with a somewhat limited library but have been working extra hard to hit our weekly release schedule and so far it's been growing as planned!
One of the goals of BLACKED from the get-go was to focus on Quality over Quantity and we are of the mindset that 1 brand-new, exclusive & well shot scene, featuring real beauty and talent, has much more value than 10 stale ones that have been collecting dust on DVD somewhere.
We invest everything back into the production and development of the site and want our members to know that we are creating the content they demand. We don't cut corners, but as a new site we face obvious limitations. Our update schedule is solid and our track record has been on display for over 90 days now. We hope that Quantity is no longer a blocker to most of you.
Next, to address the 'watermark' issue...Our producers know and work hard to keep that part of the frame reserved as best as possible when shooting. With today's market and the way social media works, the watermark helps identify our content as it flies around the internet millions of times per day. It's our only way to get that impression out to the right person who otherwise may have no idea who we are. If you watch the scenes and view the photos regularly, you'll notice that we try extremely hard to keep it as un-intrusive as possible.
Lastly, as a special bonus to our members, we will be releasing Feature movies from time to time. These are in addition to our regular weekly updates and some of the scenes will be released on top of the weekly release. This is being done as a way to say Thank You to our supporters, and also to show everyone the level of work that goes into creating a site such as BLACKED. Be sure to check out the Dani Daniels Extended trailer to get an idea of what we are talking about.
Rearadmiral, thanks again for the accurate review and we're really excited to now be a part of the PornUsers community. Any issues with the site or if you'd like to send comments or suggestions, feel free to hit up support@blacked.com
Best Regards,
BLACKED.com
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09-02-14 06:56pm
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Reply
9
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Blacked.com
(0)
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Reply of
Roberto281's Comment
Hi Roberto,
We are happy to now be a part of the PornUsers community!
After reading this comment, we'd like to ask you to submit a support ticket so that we may look further into this incident: support@blacked.com
We'll be happy to help you out with your refund and even get you back on the site for free. We've made some great improvements technically and we think you'll be pleased with the last few months of updates.
Best Regards,
Stanley W.
BLACKED.com
Customer Support
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09-01-14 08:07pm
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Reply
10
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Blacked.com
(0)
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Reply of
Roberto281's Reply
Hello Roberto,
Please contact us ASAP at support@blacked.com so that we may look further into your issue regarding the refund.
Thank you,
Stanley W.
BLACKED.com
Customer Support
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08-31-14 06:35pm
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