Replies Given
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Your replies to other users's reviews and comments. |
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Site |
Feedback / Review |
Date |
Reply
26
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Karup's PC
(0)
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Reply of
monty4321's Comment
Hi Monty,
Jeff from Karups here. Sorry for the trouble. Can you please forward any of your previous e-mails to me at?
jeff (at) karups dot com
I'll be happy to assist with whatever you need, as well as look into why your e-mails weren't responded to. We're in & out of the support e-mail addresses everyday, so there must be a logical explanation for it.
Regards,
Jeff
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11-03-11 03:20pm
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Reply
27
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Karup's PC
(0)
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Reply of
hardog's Comment
Hi hardog (and others),
I've been reading the exchanges between you and our customer service rep, Brent, so I'm familiar with the situation. I too have tested the images and zips in the site thoroughly. To be specific, I checked it on a desktop of mine that has AVG Internet Security (not the free version of AVG), another desktop that has Webroot Antivirus with Spysweeper, and lastly I checked it on my laptop that has Kaspersky Internet Security on it.
None of our attempts to duplicate your results have succeeded. Each sweep or test that we run comes back stating that no warnings or suspicious files have been found.
Please let us know if you come up with anything else or if there is anything specific you'd like for us to do or look into. Also, if you would like to send us the log file from your anti-virus software, we can have a couple of techs that we work very closely with look at it.
Regards,
Jeff
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11-10-10 03:53am
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Reply
28
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Karup's PC
(0)
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Reply of
WeeWillyWinky's Reply
You're welcome. Please let me know if there is anything I can assist you with. :)
Regards,
Jeff
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12-30-08 11:51pm
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Reply
29
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Karup's PC
(0)
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Reply of
WeeWillyWinky's Comment
Hi Wee (and Rizzo & Witty),
KarupsPC and KarupsHA actually share zero content. A model that has appeared in KarupsPC might one day also appear in KarupsHA, but if it does happen, it's very rare and the content is not the same. It would be different photosets and/or movies from a different photographer.
Generally speaking though, even that would be rare because KarupsPC is mostly Euro models these days and KarupsHA is almost fully North American models, as well as a small % of UK models mixed in.
Regards,
Jeff
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12-30-08 02:52am
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Reply
30
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Karup's PC
(0)
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Reply of
Denner's Comment
Hi Denner,
Thank you for the positive comments! Always great to hear good things from a highly respected user on PU.
Regards,
Jeff
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12-18-08 01:19am
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Reply
31
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Karup's PC
(0)
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Reply of
ondradost's Reply
Hey there,
Just incase you see my reply here before my reply to your e-mail, here is a copy/paste from the processing company's admin screen when I checked the status of your membership. Note that you posted on Dec 5th...
"
Cancel Status
Subscription is cancelled.cancelled on 2008-12-05
reason No reason
"
If you can please reply to my e-mail and let me know what the cancellation form said after you submitted it, I will have the processing company look into that right away.
Regards,
Jeff
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12-08-08 03:25am
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Reply
32
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Karup's PC
(0)
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Reply of
PinkPanther's Reply
Hey PinkPanther,
You're definitely right about a site relying on the good impressions & input from other users to back them up when somebody gives negative input.
Rizzo, thank you very much for the nice comments! :)
On a side note: Still no word from Rwprof.
Regards,
Jeff
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11-17-08 02:26am
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Reply
33
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Karup's PC
(0)
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Reply of
PinkPanther's Reply
Thank you PinkPanther, Drooler, & Denner. We appreciate the vote of confidence. :)
I still haven't heard from Rwprof yet. I certainly don't want to undermine his complaints because he could very well have a legit reason to be upset, however, there is also plenty of reason to be suspect of somebody who creates an account to bash a site, especially when his complaint veers off into 3 different directions within 1 paragraph.
We just fired a customer service rep 1 hour ago because of several instances in which she wasn't doing her job properly. That includes not replying to e-mails in a timely manner, as well as other issues related to lackluster performance. That's the reason I asked him to let me know the name of the person he did get a reply from. Unfortunately, we're not perfect and make mistakes like everybody else, but we also go to great lengths to prevent and correct them when brought to light.
Like I said, I'll be happy to copy/paste all exchanges between he & I on Pornusers. Normally, I wouldn't do that (and won't if he prefers me not to), but since he made the issue public and tried to make us look bad, we'll be happy to keep it public so people can judge for themselves if this warrants his "STAY AWAY" suggestion.
On a side note, I wish Porn Users could implement a way to verify a complaint is legit before allowing it to be plastered all over their main page and the site in question's review page. What if this user never acknowledges my attempts to fix his problem or never follows up to my questions proving he was even a member? His words may have caused lasting damage in the eyes of some surfers even though his complaint may be shown to have no merit. I know it may be difficult to figure out a reasonable way to do something like this, but would be nice for sites that care deeply about their reputation and public perception of such.
Regards,
Jeff
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11-14-08 03:12pm
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Reply
34
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Karup's PC
(0)
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Reply of
Drooler's Reply
Hi Drooler,
The new members area went online earlier this week. We haven't contacted the review sites to get re-reviews just yet because we wanted to take a week of hearing back from members, working out any kinks, etc... before we did that.
Please e-mail me at - jeff at karup dot com. I'd like to give you a complimentary user/pass to the site, just as I've offered several people on here, to check it out for yourself.
Regards,
Jeff
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02-28-08 08:54am
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Reply
35
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Karup's PC
(0)
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Reply of
congestus's Review
congestus, thank you for the review. Regardless of what "Drooler" has said, I promise that the revamp is just around the corner. It will greatly improve navigation and I'm sure you'll be pleased by it. I invite you to contact me in 6-8 weeks either here or at jeff [at] karupspc dot com and I'll be happy to give you a membership on the house to let you see the improvments for yourself.
Drooler, sorry to disappoint you my friend, but we have better things to do than "BS" you. KarupsPC is over 10 years old. It's a monster site that was created long before there were so many of the great perks that many adult sites come with these days. Revamping it from the ground up is a project I wouldn't wish on my worst enemy. Unfortunately, there have been several obstacles on the way that have set us back. After an incredibly long road, we're almost at the finish line.
I reached out to you via e-mail several months ago and was a complete gentleman, showing you the respect you seem to have earned on this site. You never replied. Funny how you were quick to ignore my efforts to prove we could improve our score in your opinion, but when somebody writes something new on here, you're the first to chime in with your negativity and claim we "BS'd" you.
Jeff / EENT, Inc.
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01-09-08 07:17pm
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Reply
36
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Karup's PC
(0)
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Reply of
PinkPanther's Reply
Hey PP,
Hmmm, that's strange. I'll send you an e-mail via Pornusers right now and discuss the preview, as well as determine why I never received the e-mail from you.
Regards,
Jeff
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08-28-07 07:09pm
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Reply
37
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Karup's PC
(0)
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Reply of
PinkPanther's Reply
Thank you PinkPanther,
I think you're the type of member who will benefit the greatest from our redesign since you're a solo lover and solo is the type of content we have the most of. It's not to say we don't have a ton of movies and action photosets, but there is no doubt that our largest amount of content is solo photosets.
As I've offered to others I've spoken on here, feel free to e-mail me and I'll give you a preview of what the new KPC members area layout will look like when it's finished. You can contact me at jeff at karup dot com and I'll be happy to discuss & show it.
Looking forward to hearing from you.
Regards,
Jeff
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08-22-07 11:36pm
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Reply
38
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Karup's PC
(0)
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Reply of
elephant's Reply
Hey Elephant,
Just wanted to reply here and say it was a pleasure talking to you via e-mails. You gave some really good feedback and I look forward to talking to you again in a few weeks/months when the new KPC members area layout goes online. I'm confident your opinion about the site will change drastically.
Regards,
Jeff
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08-22-07 11:31pm
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Reply
39
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Karup's PC
(0)
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Reply of
elephant's Review
Hello Elephant,
We are very aware of the KarupsPC members area being outdated and have been working on it for a long time. It's right around the corner from being ready and we're 100% positive that every surfer will find the new members area to be a breath of fresh air compared to the current, outdated layout.
The reason it's taking so long is because the site has such an enormous amount of content, as well as the fact that when it was oringally designed, we didn't plan on one day needing to go back and rebuild it from the ground up. Had we planned for this, it would have been done long ago, but unfortunately, we didn't do this over 10 yrs ago when the site launched.
I'm going to send you a private message & offer you a preview of what the new KPC members area will look like when it's finished. Even if it isn't enough to ever have you back as a satisfied member, I'm confident you will agree that at least the members area is a big improvment than it was for you at the time of your review. And that alone will have made it worth taking the time to hopefully change your opinion.
Regards,
Jeff
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08-19-07 05:49pm
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Reply
40
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Karups
(0)
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Reply of
standard's Reply
Please check your PMs.
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12-19-17 02:06pm
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Reply
41
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Karups
(0)
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Reply of
standard's Reply
In the example you provided, if any/all of the sets/movies/links that are in the queue have already been generated, then yes, they will indeed fail to even begin because your first download took 12 minutes (2 minutes longer than it takes links to expire).
Does your download manager require that you provide links of all of the sets/movies that you want to download prior to running it? Or can it be set to open URLs on its own after a movie completes downloading? If so, that seems like it would solve the problem.
Another option is that you could download 3 movies at a time and all three would start at the same time so all would work, just slower as the three split your connection. But if one at a time, the 2nd one would fail unless the first one finished in less than 10 minutes, as by the time the 2nd file started, the link would have expired.
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12-14-17 12:04am
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Reply
42
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Karups
(0)
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Reply of
standard's Comment
Standard, you are correct that there are absolutely NO download limits and the links do indeed expire. They expire 10 minutes after a page is opened/accessed, which is a reasonable solution to protect our content from non-members getting access to it. That said, as long as you begin a download within that 10 minute window of you accessing a page, you should have no problems completing the download. The 10 minute page expiration does not apply to a file that is already in the process of being downloaded.
If you're using a download manager, perhaps even a multi-part download manager and that download manager tries to launch a download for a new part after 10 minutes, etc... that would of course cause a problem. Or if your download breaks and you click again after 10 minutes to resume it, that will obviously cause an issue because the link will have expired.
If you are having problems I would suggest that you reach out to our support address and they will be able to help determine why you're experiencing problems - support@eentsupport.com .
We understand that members want to access our content as easily and with as minimal restrictions as possible. We do our best to accommodate that desire while still offering our sites some protection against the infinite amount of surfers/members that share links, share passwords, etc... etc...
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12-06-17 11:48pm
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