| Type |
Site |
Feedback / Review |
Date |
Reply
1
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Bella Pass
(0)
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REPLY TO
#4
from bigdaddygonad:
(JamesDavid's Reply)
whatevs
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02-11-20 10:43pm
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Reply
2
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Bella Pass
(0)
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REPLY TO
#3
from Wraith0711:
(JamesDavid's Reply)
Wow holy crap! Your a very lucky man! She is a goddess! Thank you for the response. For a 4k file that is really small lol. Now the madisons have a new site with 5K videos, I downloaded a couple of my favorites model scenes and they were 12 & 15 GB, guess I'm gonna have to invest in some 10tb external hard drives.
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06-20-19 05:28am
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Reply
3
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Bella Pass
(0)
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REPLY TO
#1
from Wraith0711:
(JamesDavid's Reply)
I have to agree with both of you guys here:
The Webmaster is totally correct, why would you expect another sites exclusive property to be here? Bait & Switch is a huge claim by somebody who made a baseless assumption.
As for the 30 gig download limit, that is really small when a 720p file can be 2.5-3.0gb nowadays. I'm currently a member of the kelly madisen website where they too have a daily limit of 60gb but they simply throttle the download speed down to maybe 1/3-1/4 of regular speeds when the cap is hit instead of banning for 24 hours. I get it, I really do, these asshats join a site and then download the entire site to post everything on trade/share sites. This is done to try to minimize the pirating.
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06-19-19 08:26am
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Reply
4
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Bella Pass
(0)
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REPLY TO
#3
from tangub:
(JamesDavid's Reply)
Thanks for the information James, that's great news about the introduction of zips. I will look forward to adding Bryci to my photo collection in the near future. It's been a long time since I've found a solo model site or network of solo sites worth joining.
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03-12-16 09:24am
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Reply
5
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Bella Pass
(0)
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REPLY TO
#27
from PinkPanther:
(JamesDavid's Reply)
This last response probably would have been better as your first response, my friend. It would have earned you more goodwill on this site, that's for sure.
Oh, well. Live and learn. You've got a fine site.
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09-06-14 06:38am
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Reply
6
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Bella Pass
(0)
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REPLY TO
#25
from longjohn351:
(JamesDavid's Reply)
I did send two emails to support@bellasupport.com , and I have forwarded you both copies from my sent mail folder for proof. I also apologized in the email if I had indeed done anything that broke the user agreement as it was unintentional.
I had hoped to resolve the issue but alas I do not think that will be possible now. Sorry for resorting to this forum - it was not my intention to besmirch your site - I was under the impression that I was being swindled and ignored. Your website was of excellent quality and I am sorry this did not work out in a more amicable way.
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08-28-14 12:45pm
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Reply
7
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Bella Pass
(0)
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REPLY TO
#21
from longjohn351:
(JamesDavid's Reply)
I am glad to finally get a reply. I do not know what I did either, but I'm glad to get a response finally after more than 10 days. Unfortunately it had to be done in a public forum instead of professionally through email. I have been a member of other sites and have never been banned - ever. Thank you to the forum for helping get in touch with someone at this site for a resolution to my query.
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08-28-14 10:11am
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Reply
8
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Bella Pass
(0)
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REPLY TO
#20
from Khan:
(JamesDavid's Reply)
Ok, our editors will note you've dropped the download limit.
Thx for the heads up.
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08-28-14 08:05am
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Reply
9
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Bella Pass
(0)
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REPLY TO
#14
from ghosty:
(JamesDavid's Reply)
Honestly, I don't have a problem with reasonable download limits. What bothered me was your response. You probably tried to explain why you use download limits on your site. That's cool, but I think you got way too defensive way too quickly, ranting about not being the customers' slave just because they are not capable of informing themselves, site ripping and account sharing.
Even if the user might have been doing something wrong you should still treat him with respect and say you will look into it instead of publicly accusing him of all kinds of wrong doing. It's rude and doesn't make you or your company look good, as you might have noticed.
Knowing how to run a website and knowing how to deal with customers are two different things. The latter isn't always easy or pleasant and requires a lot of patience. You don't have to smile, you don't have to kiss somebodies ass, you have to be professional. And, of course, you need to have excellent communication skills. You are complaining that people here twist your words and interpret your statements out of context. It's most likely because you didn't find the right way to express what you wanted to say. You should probably think about hiring someone for this job because this has been a complete disaster so far.
The ToS was changed some time back, as noted here: http://bellasupport.com/help/terms/ not sure what you read?
I got that quote directly from the site(s). Because that's where the ToS need to be, not on some support site where nobody is looking.
http://bellapass.com/terms.php
or here
http://bryci.com/terms.php
On bryci.com there even is a link to those old terms on the ccbill join page, which would make the other ToS invalid for members who joined via that site!
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08-26-14 06:19pm
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Reply
10
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Bella Pass
(0)
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REPLY TO
#13
from Monahan:
(JamesDavid's Reply)
Suggest you go back and read LongJohn's original post. He wrote two emails to you with no reply before he went public.
The lack of respect you show to him for his apparent violation of your TOS by ignoring his private emails to you followed by a big time rant about his attempt to rip your content is totally amazing.
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08-26-14 05:40pm
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Reply
11
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Bella Pass
(0)
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REPLY TO
#11
from ghosty:
(JamesDavid's Reply)
So I'm supposed to stop my life because someone is too busy with theirs to read something they agreed to when they signed up?
No, but you are supposed to do your job. Treating your customers with respect is a part of that even if you think their problems/questions are stupid or the information can be found on your website. What you shouldn't do is blaming them every time there is an issue and acting like it's beneath you to deal with it because "the server is always right" and they could have read the ToS. That's just bad customer support. I haven't worked in community management for 18 years, so perhaps I'm not as experienced as you are. But no member of my team would ever act like this because they know they'd be fired.
We don't have ridiculous rules, we have bandwidth limits like all sites do
Not all sites have bandwith limits and certainly not as ridiculous as yours.
It is not my job to alert you when you screw up, it's your job to read the site guidelines and stay within them. If you get suspended once, you're back in 24 hours *unless* you were trying to site rip
You keep insisting that people should read your ToS but it seems like you haven't read them yourself. It says: if you go over this limit your membership will be suspended for 48 hours. If you get suspended at one site and immiedatly start mass downloading and get suspended from a second site in the same day, your membership will be suspended for 10 days
I think that's pretty ridiculous. Hitting the daily download limit isn't a screw up. Most people have fast internet connections and HD files can be pretty big. Naturally, your users will not always manage to download exactly 20GB and not a single byte more than that. I really don't think they should be punished for that. Certainly not with a 48 hour suspension.
it's weird how many people that get busted site ripping or sharing their user/pass don't admit to breaking the site terms
What does ripping a site even mean. After all people pay to download the content. If they want to download every single video, so be it. Who gives a fuck as long as they don't make the content available for others.
People don't always share their passwords voluntarily. It's really not that difficult to hack the login information for a porn site, because some people are too stupid to secure a server properly. I've also noticed that some sites don't even allow secure password.
So perhaps they don't admit to breaking the sites terms because they didn't.
Some sites suck, and you get shitty low res content, bad videos or they split updates over 2 or 3 or 4 weeks. part1, part2, part3 crap. We don't do that. we bring great content week after week for multiple girls and we don't ask that you sign up multiple times.
Yeah, some sites do suck. But I could name at least 15 networks that offer access to multiple sites with daily high quality updates for the same price. You are really not that special.
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08-26-14 02:23pm
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Reply
12
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Bella Pass
(0)
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REPLY TO
#8
from Khan:
(JamesDavid's Reply)
What your limit is and your reasons are your own. I'm simply looking to get accurate info on the listings so (hopefully) you'll have fewer customers surprised to discover the limit.
Thanks for getting back to me. I'll ask an editor to get the listing(s) updated.
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08-26-14 01:30pm
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Reply
13
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Bella Pass
(0)
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REPLY TO
#5
from Parsnip:
(JamesDavid's Reply)
I don't know anything about your site at all. I have no idea what the niche is, what the content is like, or anything. Having read this, I do know I would never ever join it, if it was the last site on earth.
What an unpleasant little man.
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08-26-14 12:09pm
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Reply
14
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Bella Pass
(0)
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REPLY TO
#4
from Monahan:
(JamesDavid's Reply)
MMMMM, Okay back.
Thanks for your response. It removes any doubt that might have existed about how you feel about your customers. At least you're upfront and direct which permits other potential subscribers to know what to expect.
Have a great day.
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08-26-14 11:37am
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Reply
15
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Bella Pass
(0)
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REPLY TO
#3
from Khan:
(JamesDavid's Reply)
Could you let us know what the current download limit is so we can make a notation on the listing page?
Thanks
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08-26-14 10:31am
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Reply
16
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Bella Pass
(0)
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REPLY TO
#1
from Monahan:
(JamesDavid's Reply)
What a nice and gentle reply.
Clearly as one of a team of two, your hands are full. Yet you had plenty of time to write this public diatribe to scold Longjohn but you had no time to respond to his private communications to you in a private response.
I can only assume that you were using this opportunity to let any who may even think about crossing your lines in the sand that they will surely be punished publicly regardless of circumstances. I'm sure you'll always take the position that the customer is always wrong.
One thing is certain, you won't have me signing up so you won't need to worry about whether I will violate your TOS. I make it a practice to sign up with sites that are happy to have me as a customer and will try to keep me as a customer for the long term.
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08-25-14 10:21pm
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Reply
17
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Bella Pass
(0)
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REPLY TO
#2
from Marcus:
(JamesDavid's Reply)
Hi James, thanks for the feedback.
No problem with the WMV files, thanks for explaining. I downloaded them, but only because it was the first file format my cursor wandered over to, so I don't mind either way.
I think the way you're easing members into Bryci hardcore is absolutely brilliant - it's artistically done and the perfect tease/introduction. Looking forward to seeing her site head into a new direction.
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03-11-13 01:18pm
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Reply
18
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Bella Pass
(0)
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REPLY TO
#1
from exotics4me:
(JamesDavid's Reply)
Thanks for the info on Renna. I have had a crush on her since seeing her years ago in a girl/girl scene called "Geek Girl Sex". She had a genuine quality about her. And considering the way the porn business is these days, it's a lot better to hear she is moving on in life instead of hearing a sad story, like we do with so many models.
On Hunter, I had never seen her, but know a member on here had mentioned her. I think you all are on the right track. I, myself, I usually like softcore or harder masturbation, but when a site can blend those with hardcore, I do think they will bring in a lot of potential customers.
If I think of any suggestions I will send them in an email. And thanks for the clean layout on your sites.
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01-28-13 07:40pm
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Reply
19
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Bryci
(0)
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REPLY TO
#1
from marcdc1:
(JamesDavid's Reply)
James,
Thank you for this insight. I hope hope B is healthy and happy. You didn't say it explcitly but it sounds like she is doing better. I hope so 🙏.
I hope my review didn't come through as harsh (with a 95 I think this is a very strong site).
My comments were not meant to be negatives as much as to give potential customers a glimps inside so they can make a good decision about buying.
I think the nature of feedback is to focus on the negative (I know I read somewhere that we "feel" negatives 5X more powerfully than positive). Please understand I think this is a great site and I'm glad to hear Bryci calls "500%" of the shots, she seems like a wonderful woman and I hope you two enjoy a long happy marriage.
Knowing that she is the creative drive, I want to reiterate how much I love the costumes/wigs/characters/make-up. She does an amazing job of taking on new roles and characters.
All the best
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01-27-20 01:36pm
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Reply
20
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Bryci
(0)
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REPLY TO
#5
from vipguy:
(JamesDavid's Reply)
awesome love all the chaturbate couples.
i should have noted in my review you do shows on CB at times and upload the recordings which are done in HD to the site.
There are about 4-5 of these all over 90 mins each.
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01-09-17 12:38pm
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Reply
21
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Bryci
(0)
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REPLY TO
#3
from vipguy:
(JamesDavid's Reply)
are they going to be real couple sites as-well with hardcore:)
I know you most probably cant give a way too much!
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01-09-17 12:24pm
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Reply
22
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Bryci
(0)
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REPLY TO
#1
from vipguy:
(JamesDavid's Reply)
I should update this review because the webmaster is spot on about the download limit its even in the terms and conditions on the site.
Also with the solo sites: kate, cc,islah, jana and alyssa reece do update its just the rest I did not see any updates. I apologise I should have checked this a little better.
Should be noted the webmaster responded to my email within about 5 hours and has been nothing but helpful.
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01-09-17 12:17pm
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Reply
23
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Bryci
(0)
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REPLY TO
#5
from jkd83:
(JamesDavid's Reply)
Thank you very much for the assistance! I've updated my initial comment to reflect your efforts in helping me out.
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05-16-15 11:15pm
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Reply
24
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Bryci
(0)
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REPLY TO
#3
from jkd83:
(JamesDavid's Reply)
Also, I'd be happy to modify my initial user comment as soon as we can get this resolved (ie redact my claims of fraud and whatnot.) The fact that you bothered to respond here does show that you care. It is a shame that I wasn't able to resolve this sooner via my emails to support, but if you never got them, I can hardly blame you for that.
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05-16-15 07:51pm
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Reply
25
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Bryci
(0)
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REPLY TO
#2
from jkd83:
(JamesDavid's Reply)
Ok, I see my emails under my "Sent" box to both bellasupport and james@bellanetwork.com . So I am very confused as to why you would say you haven't received any emails from me (unless those email addresses aren't the correct ones anymore.)
Regardless, I never intended to have a drawn out argument here. I subscribed because I thought the content was worthwhile, and during the brief time that I had access, it still seemed worthwhile. So, I wanted to have a subscription with access, and still do.
I'll email you at the email you indicated, and hopefully we can get this fixed. That's really all I'm looking for, so I thank you for making that good-faith effort.
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05-16-15 06:20pm
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