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Webmaster : PRPhil (0)

View Feedback:   Replies (3)         Other:   Site Feedback (0)   |   Replies Received (2)

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Type Site Feedback / Review Date
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1
Visit Lethal Hardcore

Lethal Hardcore
(0)
REPLY TO #3 from Harvey: (PRPhil's Reply)

To be fair, meanwhile the membership has been refunded.

In fact, I immediately addressed your customer support after I received the notification from my credit card vendor. Unfortunately, there was no e-mail confirmation from your support, and the response took quite a while longer than the promised reaction time.

Well, I assume, the e-mail sender address might be black listed by some e-mail providers. In such cases mails are silently discarded...


01-31-14  12:36pm

Reply
2
Visit Lethal Hardcore

Lethal Hardcore
(0)
REPLY TO #1 from Harvey: (PRPhil's Reply)

First of all: I chose the full membership of your site, and on your registration site there was a trial membership of another site. I unchecked that trial membership offer.

This has been the second time for your site I have been charged for a trial membership I had not chosen. I had explicitly unchecked the field. If I had not been notified by my credit card vendor I would not have noticed it. I did not receive any confirmation e-mail from that other site (and I have checked my spam folder now).

If you run this site I suggest to check if this additional trial membership stuff really works reliably.


01-27-14  04:00pm


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