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User |
Message |
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1
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PinkPanther (0)
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That's really fucked - they might see their sky-high ratings around here start dropping if they keep up that crap.
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03-23-09 10:09pm
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2
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Skip (0)
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REPLY TO #1 - PinkPanther :
I am on the phone with CC Bill right now.
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03-23-09 10:16pm
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3
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Skip (0)
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REPLY TO #1 - PinkPanther :
CC Bill surprised the heck out of me.
They said they actually voided the transaction.
The charge would have been $17.95 for only one day.
I guess I do not know what channels are, and the pricing was not understandable to me.
On another note they said I was the third person to call in, so that probably helped my case.
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03-23-09 10:22pm
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4
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PinkPanther (0)
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REPLY TO #3 - Skip :
While I was filling out a feedback thing at VideoBox, asking them what the prices for the upgrades really are, since apparently you can't even tell if you're already a member of the site, the whole site went down for maintenance. So they might be making changes in reaction to this whole SNAFU.
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03-23-09 10:26pm
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5
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Skip (0)
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REPLY TO #1 - PinkPanther :
Now just to play it safe I tried to cancel my subscription to Video Box and it won't let me.
I really liked this site until now.
I'll try again tomorrow.
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03-23-09 10:27pm
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6
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badandy400 (0)
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REPLY TO #5 - Skip :
I do not like the sounds of that. I guess I will have to be careful where I click around.
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03-23-09 10:32pm
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7
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Skip (0)
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REPLY TO #6 - badandy400 :
Yeah they are down for maintenance right now.
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03-23-09 10:34pm
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8
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badandy400 (0)
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REPLY TO #7 - Skip :
They do that every now and then. They are up now and it is a bit different. I see what you mean about the Vivid and Evil Angels videos. I wonder what upgrading costs and what that would do to a 10 month membership like I have?
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03-23-09 11:27pm
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9
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Skip (0)
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My Subscriptions
You are currently subscribed to:
VideoBox Premium Subscribed on 3/4/09 7:29 PM Vivid Channel Subscribed on 3/23/09 9:51 PM
Looks like it is still not fixed and still no reply form Video Box
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03-24-09 04:49am
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10
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Skip (0)
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REPLY TO #9 - Skip :
Still no reply from Video Box. I guess they are too big to be bothered with customer service.
What really bothers me now is that for me to find out if I was charged the extra billing, I have to go through my wife as she controls that card. Looks like I may have some explaining to do and I am not too happy at the prospects of that.
So like I said before if you look around and see the UPGRADE Button, do not click on that unless you are willing to pay $17.95 for 1 day.
I wonder what you get for $17.95 and why don't they advertise that price. I have heard $3.00 and $10.00, but they charged me $17.95.
It might not be so bad, but I go on forced retirement from the military next month and I do not have a new job yet ......
I am still pissed.
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03-24-09 06:09pm
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11
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roseman (Suspended)
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Thanks for the info.
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03-26-09 05:35pm
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