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1
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Jay G (Disabled)
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Need multiple checks here: Report a problem AND praise when they actually answer and have a solution to the problem. My experience is about 50% of websites ignore emails, but those that respond in a reasonable fashion are great.
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07-28-10 12:58am
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2
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bjajlt362 (0)
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I wrote to a webmaster once about reporting a problem, I got a surly and unhelpful reply. I tend to stay away from that site now.
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07-28-10 02:27am
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3
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rearadmiral (0)
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I agree with what both JayG and 247skizia wrote. I've written webmasters before and it is frequently a frustrating experience. I suspect that most webmasters don't give a flying fuck what we think, pro or con. Most just ignore emails. Having said that, I did have exceptional service from the now gone American Vice and from the Kink.com network (probably through The Training of O site...). The latter proposed a solution to a membership problem that I had that went beyond what I expected.
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07-28-10 03:16am
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4
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Drooler (Disabled)
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I honestly can't choose a response because I've done all three plus made requests, especially to sites that are open to them like ALS Scans. And although requests and problem reports don't happen as often, I can't say that I complain more or praise more when I write to the sites.
Sure, there are sites that don't care or that get surly with you. I once had quite exchange with the webmistress at ATK Premium back when it was in its original setup. She wound up basically saying that I must have a problem because I'm so interested in porn sites! LOL!
Again, LOL!
But I've also had positive exchanges with the people at sites like MPL Studios, American Kittens, and of course ALS Scans. I think they are the exception and not the rule.
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07-28-10 03:50am
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5
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Sevrin (0)
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I have written to complain or report problems if there is a reason, but mostly I've written with compliments and/or suggestions.
My attitude toward the website improves greatly if I get a civil reply.
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07-28-10 04:09am
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6
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PinkPanther (0)
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Different sites have different set-ups. Some sites have forums where they are happy to hear about what material you particularly like, but will get rather irritated if you post about problems with the site. So then you've got a line drawn about "praise here - problems there". As Drooler says, ALS Scan is a unique site in that the owner/webmaster truly wants to hear from the site's members and will often respond directly and will encourage more direct feedback.
I've experienced a range of feedback from sites that I've had issues with and, overall, the surly/negative/crappy C/S/webmaster responses are in the minimum. Most sites that I've joined are smart enough to give at least decent C/S.
Given the state of the economy, I have to conclude that sites that don't give good C/S or give surly responses or flat-out lie about "it was your fault" are fucking idiots. They would have to be posting unbelievably arousing stuff to get me to join their sites again and sites that have fucking idiots as their C/S/webmasters rarely are.
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07-28-10 06:30am
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7
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lk2fireone (0)
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I will sometimes use email to report a problem to technical support. But I don't think I've written to a site webmaster to praise or complain. The response to emails from technical support can be hit or miss. Maybe you get an answer, maybe it's helpful.
Almost all my porn emails/posts are done here at PU. But even after all this time, I'm not sure if PU has a webmaster. Does it? And is he visible to the PU members?
I assume that Rick is the site owner, and Khan is the head honcho for PU submissions/posts, but who is the webmaster? The guy that "runs" the site?
One definition of webmaster: a technician who designs or maintains a website.
A second definition of webmaster: a term used loosely to describe an individual assigned to administering a web site. Typical duties might include updating pages, correcting errors, fixing links or responding to technical inquiries.
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07-28-10 07:30am
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8
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Khan (Suspended)
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REPLY TO #7 - lk2fireone :
lk2fireone said: "I assume that Rick is the site owner, and Khan is the head honcho for PU submissions/posts, but who is the webmaster? The guy that "runs" the site?"
Yes, Rick is the owner and ultimate decision maker. I run the day-to-day stuff checking w/ Rick on questionable items. Kevin (our tech guru) keeps things running smooth. Then factor in the TBP Editor I work with (Rose Ann) and webmaster liaison (Ken) for things that need their attention. So basically, it's a team effort.
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07-28-10 10:37am
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9
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nadiencendia (0)
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As usual, most of us only contact people to complain or to ask for help :D
I have contacted some webmasters of porn-related sites (Kahn included, obviously) and I got a helpful answer most of the times (I would say, around 75-80% of the times.
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07-28-10 11:48am
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10
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Capn (0)
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I will do any of the first three options, depending on the situation.
If they have done something good they deserve encouragement, if there is a problem they need to know, if they have performed poorly in any area it is perfectly acceptable to inform them politely.
Cap'n. :0)
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07-28-10 12:38pm
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11
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pat362 (0)
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I don't think I've written a positif or negative comment to a webmaster but I have written about an issue once or twice. I've gotten satisfaction everytime it happened but sometimes it takes a day or two to get it.
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07-28-10 06:42pm
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12
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RagingBuddhist (Disabled)
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I've sent a few emails to compliment a site, but I'm more likely to write about a problem.
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07-28-10 06:56pm
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13
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exotics4me (0)
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More times than not it is to ask about a problem. The funny part for me, most of the webmasters I have sent messages to seem to enjoy the feedback and will even ask about any tips on navigation issues and/or featured models. I sometimes get the feeling some of the webmasters know very little about porn.
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07-28-10 10:31pm
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14
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graymane (Suspended)
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The short answer is I usually write to make them abreast or any particular problem or issue.
If they then ignor me, I call in my hit-man.
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07-29-10 09:03am
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15
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dracken (0)
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Hmm, all three? I have written to webmasters for all sorts of reasons, from asking about the future of a site to reporting problems and letting them know why I was unhappy with their site. I think that's the nice thing about the web, you can really get to know these people and interact with models/ webmasters and directors.
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07-29-10 04:57pm
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16
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BadMrFrosty (0)
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Pretty much the only time I write webmasters is to complain. Have been a few exceptions when I wanted to say thanks for something but that is rare.
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08-02-10 04:34am
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