| Msg # |
User |
Message |
Date |
1
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hafty (0)
Webmaster
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1. We have experienced some technical difficulties at our customer support center regarding emails over the past 3 weeks. All issues have been corrected and emails are being responded to within 24 hours.
2. Due to user demand, we are going to increase the daily download limit to 6gigs.
3. If you want to find out more about the 30-day money back guarantee, the survey with instructions can be found in our terms, http://service.adultprovide.com/terms.htm or by going to this link: http://www.rknethelp.com/survey.htm
4. If you have experienced customer support issues (that can be verified), I will offer you a free life time membership.
thank you for your feedback.
Nasty_Mo
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11-13-07 03:17pm
Reply To Message
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2
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Malkav (0)
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REPLY TO #1 - hafty :
Thanks for being honest about the problems, and that you are doing what you can to fix the problem. About my support issues, I have several emails that I have sent, and I am more than happy to send a copy of those to you if you want. Just give me an email adress to send it to. I will also enclose my username at the site, so that you can check the logs and verify that I have only been able to log on to the sites every third day since the start of my membersite
Thanks
MalkavNO
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11-13-07 03:27pm
Reply To Message
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3
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dauthie (0)
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REPLY TO #1 - hafty :
"Due to user demand, we are going to increase the daily download limit to 6gigs."
Gee, thanks! Not.
I'm not gonna sign up to your borderline rip-off site again unless you have unlimited access like so many other great sites have it. Sites like Bangbros, New Sensations, BrainPass, VideoBox, DevilsFilms (best site on the web), FacialAbuse, etc, etc. If you still insist on a dl limit, you should at least have that explicitly stated on your site before we sign up, otherwise, again, seems like you're trying to rip us off.
Take care.
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11-13-07 08:12pm
Reply To Message
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4
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Malkav (0)
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REPLY TO #1 - hafty :
You have increased the daily limit to 5000 Mb, not 6 Gb and the support system is still not functioning. Just a couple of minutes ago I was deactivated for heavy usage for the second day on row, even thou I have not downloaded a thing the last 24 hrs. Something is serious wrong here. I am still waiting for an email adress I can send a copy of all the mails I have sent to support, all the emails I have gotten that says my username has been deactivated along with my username so that you can check for yourself that I tell the truth.
Sincerely
Malkav
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11-15-07 12:12am
Reply To Message
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5
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Malkav (0)
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REPLY TO #1 - hafty :
Finally got an answer from customer service.... Well not exactly. I asked why I was suspended from entering the site 48 hrs at a time when I crossed the limit and this was the answer I got:
Dear member,
there is a 1 gig download limit per day
If you have any additional questions, please call our support team at
1-866-311-4856. Our hours of operation are 24 hours, seven days a
week.
Thank you,
APro Support.
Looks like they just use standarized answers and don't even look at what you ask them.
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11-15-07 12:49am
Reply To Message
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6
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hafty (0)
Webmaster
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1. changed to 5gigs by mistake...increasing it to 6gigs now.
2. you can forward the emails you have sent with replies to mo at nasty dollars dot com.
Nasty_Mo
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11-15-07 02:12pm
Reply To Message
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7
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Cooper7 (0)
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REPLY TO #6 - hafty :
Its nice to see a webmaster replying!!It's step forward!!I ve tried to contact u several times.I have problem subbscribing to your network by a credit card!!!i get only the choice of a 900 dialer!!I live in Greece.You keep sending me emails to join again but there's no way by a credit card!!wjat can u do about it?
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11-21-07 09:37am
Reply To Message
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8
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Malkav (0)
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REPLY TO #1 - hafty :
Never got the free life time membership he promised. Even after I sent emails and username and password for him to verify that I told the truth.
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01-05-08 02:36pm
Reply To Message
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9
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badandy400 (0)
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REPLY TO #6 - hafty :
5 or 6 GB per day will not cut it! Are you trying to host this site from home or something?
I will not join a site with bandwidth restrictions this tight. The only thing this tells me is that the site can not afford bandwidth. If you can not afford bandwidth how can you afford to keep the site updated with good material? The only explanation is that you have a good deal on hosting that has restrictions about traffic and you dont want to lose the host, or you have a terrible deal and can not afford to pay for bandwidth when you exceed your limits!
I can understand having a limit though, to protect yourself from having your servers falling off the racks when an account get hacked and 300 people are all downloading full speed. But anymore it is reasonable for a person to be able to download 30 GB in a day. I can on my # Mbit/s DSL for $30 a month. 20 GB per day would be tolerable, but make sure the user can unlock his account if he assures you that he is in fact the one downloading, IP addresses?
Unless of course this li8mit is simply to force people to have to buy several months worth of membership in order to be able to download the entire network! Webmasters like this piss me off. If I could I would download the site as fast as possible just to make things break. It is really just the principle that people should be able to have access to what they are paying for. Your download limits are turning a lot of people away.
Invest more into bandwidth ot simply face having less members and less income. And eventually I will find a way around the download limit and download the whole thing of an OC3...that should make things go smoothly!
Wonder why I am a several year member of video box? I can downlaod all day every day if I want..which I dont actually. Plus I can download for 6 hours or so at 45 Mbit/s from them alone and they dont cry about it.
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03-10-08 08:51pm
Reply To Message
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