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| Porn Users Forum » Credit card processors |
| 1-36 of 36 Posts | Page 1 |
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| 05-14-17 07:10am - 2779 days | Original Post - #1 | |
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jook (0)
Active User  Posts: 325 Registered: Dec 22, '13 Location: jersey city |
Credit card processors I was wondering if we could compile a list of trusted and non-trusted processors. Or perhaps grade them. Such a list would have come in handy before I just joined a site using a particular processor. There seems to be universal agreement that Epoch and CCBill are the best processors. I know I've come across other processors which are basically okay and others that are not, but I can't remember which ones. | |
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| 05-14-17 06:27pm - 2778 days | #2 | |
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Grumpy (0)
Suspended  Posts: 4 Registered: May 14, '17 Location: Western Australia |
Hi jook I was about to post to warn others when I saw your post and I can help. Stick only to the 2 you mentioned. I joined teen dreams at at one third the normal cost.... but the true cost would come. Joined through purewebpower.com and my credit card details where used to fraud. I live in Australia and a person used my card to buy diet pills in America. They used my post code so this proves that it was a porn biller. I got refunded but had to cancel card which is a hassle. DO NOT USE ANY OTHER BILLER THAN THE 2 YOU MENTIONED!!! | |
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| 05-14-17 06:38pm - 2778 days | #3 | |
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pat362 (0)
Active User  Posts: 3,575 Registered: Jan 23, '07 Location: canada |
You can add Segpay to the list. I use Fame Care with some of my memberships and I've never had any issues. Long live the Brown Coats. | |
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| 05-14-17 11:05pm - 2778 days | #4 | |
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Grumpy (0)
Suspended Posts: 4 Registered: May 14, '17 Location: Western Australia |
Yes, I agree. No problems with them. | |
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| 05-15-17 05:20am - 2778 days | #5 | |
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jook (0)
Active User Posts: 325 Registered: Dec 22, '13 Location: jersey city |
I have such a horrible memory, hence the reason for this thread. I’m hoping to compile a list of various credit card processors so we can all make an informed decision about joining a site. So far, we have the following: Trusted CCBill Epoch Segpay Famecare Beware Purewebpower What brought this to mind was a recent experience with a site. I had only CentroBill as an option. Although I know I used them before, I couldn’t remember if I had a problem. I rolled the dice and joined with CentroBill. I imagine most of us have the same concern – if there will be a problem canceling a recurring subscription. After a few days, the jury is still out with CentroBill. I won’t hasten to judgment as I just joined on Saturday and cancelled after joining. The only method to cancel is a message via the website. All I received back was a confirmation they received my request. The phone number given for support only took messages. To digress a little, I don’t understand the relationship between credit card processors and the porn industry. It is not the same as it is outside the porn business. For example, if you want to cancel your recurring subscription to Time Magazine, you contact Time, not their credit card processor. If a mistake was made in your check at a restaurant, you contact the restaurant. You won’t know who the processor is and there is no need to know. I’ve worked in the retail industry most of my career and among other responsibilities, I’ve been responsible for choosing and handling the credit card processor. It is a totally different relationship from the porn industry. Another related issue: Why do many porn sites use more than one, sometimes more than two processors? What’s the point? Again, this seems to be unique to the porn industry. The site referred to above that uses CentroBill also advertise that they use Epoch. I’m wondering if this was used as an enticement since I couldn’t find any way to join except though CentroBill. I tied the usual – inputting incorrect credit card info on the CentroBill page, but no luck. I tried about 6 times. Reviews by TBP, Rabbit and the like never include info about this stuff since they don’t have to pay. I’d love to get the inside dope on all of this. Edited on May 15, 2017, 05:29am | |
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| 05-15-17 07:41am - 2778 days | #6 | |
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mbaya (0)
Suspended  Posts: 891 Registered: Jul 07, '08 Location: new jersey |
I have used Verotel with never a problem. Many have had problems using Centrobill for German Goo Girls, to the point where PU will not do business with them. Many proprietary billers are not a problem. Kink has one and it is just fine. | |
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| 05-15-17 08:01am - 2778 days | #7 | |
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Amanda (0)
Active User  Posts: 534 Registered: Jul 02, '15 Location: Montreal, Quebec |
Hey! We do list billers a site uses on TBP and RR as well as cross sales, but true, we can't usually speak to any billing issues personally. For some sites, I'm sure the decision to offer a secondary biller is geo-based.  | |
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| 05-15-17 09:19am - 2778 days | #8 | |
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tangub (0)
Active User  Posts: 132 Registered: Feb 03, '10 Location: UK |
I've used VXS Billing a few times over the years and never had a problem, they do the billing for Club Seventeen amongst others. | |
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| 05-15-17 12:45pm - 2777 days | #9 | |
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jook (0)
Active User Posts: 325 Registered: Dec 22, '13 Location: jersey city |
I agree that it's helpful to know who the billers are. Perhaps if you put me on the staff as a reviewer, I could also score the processors - on your dime of course.  Here's the updated list: Trusted CCBill Epoch Segpay Famecare Verotel VSX Billing RocketGate CentroBill Beware Purewebpower Edited on May 15, 2017, 06:36pm | |
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| 05-15-17 01:24pm - 2777 days | #10 | |
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mbaya (0)
Suspended Posts: 891 Registered: Jul 07, '08 Location: new jersey |
I double checked and found the name for Kink's biller. It is RocketGate. | |
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| 05-15-17 05:34pm - 2777 days | #11 | |
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pat362 (0)
Active User Posts: 3,575 Registered: Jan 23, '07 Location: canada |
I'll add my voice to those that claimed to have no problem with Verotel, Rocketgate and VSX Billing because I've used them before and no one issue. Long live the Brown Coats. | |
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| 05-15-17 06:35pm - 2777 days | #12 | |
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jook (0)
Active User Posts: 325 Registered: Dec 22, '13 Location: jersey city |
I'm going to edit the last list as needed instead of posting a new list any time there's a change. Based on LPee's comments about CentroBill in the thread that mbaya posted as well as a confirmation that I received from CentroBill today that my membership was cancelled in the site I joined on Saturday, I'm also changing CentroBill's status. That will leave only one non-trusted processor - that can't be accurate. Also, regarding CentroBill, I also assume that not every company has the resources that Epoch and CCBill has to handle issues in the same expedient manner. Anyway, I'm still baffled how the porn site / processor relationship works. It seems to be different than any other industry. I assume one of the reasons, if not the primary reason, has to do with my assumption that regular" processors don't want to do business with the porn industry. Porn business is probably considered too high risk in the respect that there are more than the usual chargebacks and/or companies going out of business. Edited on May 15, 2017, 06:39pm | |
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| 05-15-17 07:08pm - 2777 days | #13 | |
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lk2fireone (0)
Active User  Posts: 3,618 Registered: Nov 14, '08 Location: CA |
THAT'S THE USUAL REASON GIVEN FOR WHY TRADITIONAL CREDIT CARD COMPANIES DON'T WANT TO DO BUSINESS WITH PORN SUPPLIERS. BUT I THINK THAT THERE'S ALSO THE ADDED IDEA THAT PORN IS "BAD", AND THE CREDIT CARD COMPANIES AND PROCESSORS DON'T WANT TO BE ASSOCIATED WITH PORN COMPANIES. PAYPAL FOR MANY YEARS REFUSED TO DO BUSINESS WITH PORN COMPANIES. THEN, A FEW YEARS AGO, STARTED DOING BUSINESS WITH SOME PORN COMPANIES (ALLOWING MONEY TO BE SENT TO THEIR PAYMENT PROCESSORS). BUT THEN PAYPAL STARTED REFUSING SOME PORN BUSINESSES. QUITE OFTEN, WHEN I TRY TO PAY FOR A PORN MEMBERSHIP WITH A MAJOR CREDIT CARD, THE PAYMENT IS REFUSED: DISCOVER, MASTERCARD, VISA. BUT IT DEPENDS ON THE BANK ISSUING THE CARD. MASTERCARD OR VISA FROM SOME BANKS WILL BE REFUSED (BY THE CREDIT CARD COMPANY), BUT FROM ANOTHER BANK IT MIGHT BE ACCEPTED. SO I GUESS THE BANKS MAKE RULES AND REGULATIONS ON HOW THE CARDS CAN BE USED. AND IF THE CARD IS ATTEMPTED TO USE WITH A KNOWN PROCESSOR SUCH AS CCBILL OR EPOCH, THAT ATTEMPT IS AUTOMATICALLY BLOCKED. I'VE HAD HOLDS PLACED ON DIFFERENT CREDIT CARD ACCOUNTS, WHEN I TRIED TO JOIN PORN SITES THROUGH CCBILL AND EPOCH--UNTIL I CALLED THE CREDIT CARD COMPANY AND ASKED FOR THE HOLD TO BE REMOVED. | |
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| 05-16-17 05:15am - 2777 days | #14 | |
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jook (0)
Active User Posts: 325 Registered: Dec 22, '13 Location: jersey city |
In my opinion, the porn industry, in particular pay for porn sites, need to shoulder at least part if not most of the blame for their dilemma. And it is a costly problem for them as I am certain it is more expensive to do business with special credit card processors. I'll take a wild guess that they're paying in the area of 5% to the processors, a couple of points higher than other industries. [Rates differ depending on the industry.] I'm guessing pre-checked cross-sales and recurring memberships frequently result in credit card disputes, This has the effect of labeling the merchant as high risk. I also frequently have a problem with being declined by my credit card company, mastercard and visa. Every bank has different proprietary and automated rules in order to pass the sniff test. But as you say, generally all you need do is contact your bank or credit card company to allow the charge. I think you also have a good point that another reason for processors not wanting to do business with the porn industry is the stigma. And I'm guessing, many of these companies are not legitimate, at least globally. As Amanda pointed out, the reason that porn businesses sometimes use more than one credit card processor is to serve different geographic reasons which may have different laws concerning porn. | |
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| 05-28-17 04:10pm - 2764 days | #15 | |
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jook (0)
Active User Posts: 325 Registered: Dec 22, '13 Location: jersey city |
I was curious and did some research on credit card processors that cater to high risk industries. High risk equates to above-average chargebacks and risk of the business shutting down and leaving the credit card processor holding the bag in the event of chargebacks. For a reference point, medium-size restaurants ($5m a year in sales) pay Visa and MC on average just under 3%. CCBill charges 9% to 14%. Quite an expense! However, I haven't gotten to the bottom of why they handle more than just credit card processing. Stay tunes. | |
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| 06-30-17 07:17am - 2732 days | #16 | |
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elephant (0)
Active User  Posts: 585 Registered: Jan 11, '07 |
Anyone ever heard of psnsupport.com and then when you click on a link to cancel it goes to fxbilling.net. I found it on clubfilly.com says secondary is ccbill but I couldn't get it to go to them. "Women are like tricks by sleight of hand, Which, to admire, we should not understand." WILLIAM CONGREVE | |
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| 07-03-17 05:24pm - 2728 days | #17 | |
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rearadmiral (0)
Active User Posts: 1,453 Registered: Jul 16, '07 Location: NB/Canada |
I had used them in the past with no problem but six months ago they were the biller I had when I joined Elegant Angel. I had two problems with them. First, they weren't the actual biller. It appeared that they would send the billing to any of a handful of other billers but you wouldn't be told which one so you had some sleuthing to do when you wanted to cancel. The second problem was that cancelling for me was a breeze - within minutes of giving them my credit card number my card was hacked and used for purchases 4000 miles away. My bank cancelled the card so that took any re-billing issues off the table. I have no idea who the weak link was in getting my credit card hacked but I've avoided psnsupport since then. | |
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| 07-05-17 05:23am - 2727 days | #18 | |
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elephant (0)
Active User Posts: 585 Registered: Jan 11, '07 |
Thanks so much rearadmiral  for the info, sorry this happened to you, I will stay well away from joining the site then, not worth the risk. wish every site was epoch. "Women are like tricks by sleight of hand, Which, to admire, we should not understand." WILLIAM CONGREVE | |
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| 07-06-17 04:13pm - 2725 days | #19 | |
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rearadmiral (0)
Active User Posts: 1,453 Registered: Jul 16, '07 Location: NB/Canada |
I agree, It used to be that CC Bill was my most trusted biller but it's now Epoch. I find them easier to use, though both have golden reputations. | |
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| 07-08-17 07:43am - 2724 days | #20 | |
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rearadmiral (0)
Active User Posts: 1,453 Registered: Jul 16, '07 Location: NB/Canada |
I wouldn't red-flag this 'processor' but I would recommend anyone using it exercise some caution. The 'processor' is Customercare.co. I was billed by them when I joined BAM Visions recently. The problem is that Customercare.co isn't actually the biller. When you want to cancel your membership and you go to the Customercare.co site you learn that they just broker the billing to any of a listed number of biller. There are some reputable ones that they work with but there are also some that are unknown to me. Nothing in your account or in the confirmation email indicates who your actual biller is so you have to go to each one in the list and try to find your account. I did that and came up dry on all of them so I had to email Customercare.co and ask for assistance. Their automatic reply promised a reply within 24 hours but that deadline is rapidly approaching and since it is now Saturday I don't expect anything. I'll likely end up with a re-bill. My advice is that if you are billed through Customercare.co make sure to start the process of cancelling any subscription at least a week before your membership ends if you don't want to be re-billed. | |
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| 07-08-17 09:48am - 2724 days | #21 | |
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jook (0)
Active User Posts: 325 Registered: Dec 22, '13 Location: jersey city |
Hi RA, just curious... many/some of the members here seem to be reluctant to dispute charges. I was told long ago the reason is for fear of being blacklisted. Is that the reason for your hesitation for not disputing? I don't recall how many times, but over the years I've disputed at least several charges for one (valid) reason or another and got my money back immediately. There were no ramifications. As far as blacklisting, I doubt any company has the ability to take such action beyond their company. Besides, I wouldn't want to deal with a company that I had to dispute a charge with. Personally, I refuse to go out of my way in legitimately trying to get my money back from a processor. I go straight to my bank after one or two requests to the processor. | |
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| 08-10-17 04:34pm - 2690 days | #22 | |
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rearadmiral (0)
Active User Posts: 1,453 Registered: Jul 16, '07 Location: NB/Canada |
jook - my apologies but I didn't notice that you posted a question to me on this thread... I haven't had to dispute a charge yet with Customercare because I start early enough in the membership to get the account cancelled. They aren't outright frauds like Centrobill. Customercare simply uses a business model that is precisely the opposite of what their name implies. | |
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| 08-10-17 04:42pm - 2690 days | #23 | |
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rearadmiral (0)
Active User Posts: 1,453 Registered: Jul 16, '07 Location: NB/Canada |
I'm fed up enough that I think I'll recommend adding Customercare.co to the 'do not use' list. This evening I tried to cancel a membership. When I join a site I keep a record of what biller was used but in case it was Customercare so I really have no idea who the biller was since they seem to broker the sales elsewhere. Or maybe they just pretend they do... Customercare provides a list of links where you may be billed from that that includes some trustworthy companies like CCBill and Epoch. I tried all of them on the list and none of them had any record of the transaction. My credit card shows it was billed to Customercare.co. I sent them an email which usually works. I then went to the site (Lethal Hardcore) and opened a ticket there too. I also included a note that while I've been a member in the past I wouldn't join again as long as they weren't using a better biller. Maybe I shouldn't have written this, but I pointed out that in a world where a vast majority of porn viewers have no qualms about stealing what they watch porn companies should be making things easier for those of us who pay for out porn and not harder. | |
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| 08-12-17 07:56am - 2689 days | #24 | |
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jook (0)
Active User Posts: 325 Registered: Dec 22, '13 Location: jersey city |
I think my response to you didn't show like many other of my posts. I think the PU gods don't like me! The only times I can recall disputing charges were for the stupid cross sells when I end up getting billed for a full month after the trial, which I wasn't aware I even had. The better processors credit my account, at least for the full billing though maybe not the $2 or $3 for the trial. The ones that gave me a hard time I disputed and won. Cross sells are so sleazy, but I digress. | |
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| 09-10-17 03:10am - 2660 days | #25 | |
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jook (0)
Active User Posts: 325 Registered: Dec 22, '13 Location: jersey city |
UPDATED Trusted CCBill Epoch Segpay Famecare Verotel VSX Billing RocketGate CentroBill Beware Purewebpower Vendo customercare.com | |
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| 09-10-17 06:44am - 2660 days | #26 | |
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rearadmiral (0)
Active User Posts: 1,453 Registered: Jul 16, '07 Location: NB/Canada |
^ Thanks for compiling that. One thing needs to be changed though: beside customercare you need flashing warning lights and sirens...  Let's hope that people take heed and avoid some of these disreputable billers. | |
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| 10-04-17 05:46am - 2636 days | #27 | |
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Highlander (0)
Active Webmaster Posts: 2 Registered: Dec 12, '16 Location: Montreal |
I confirm this list of payment processor | |
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| 10-04-17 10:28am - 2636 days | #28 | |
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Divinx (0)
Active User Posts: 45 Registered: Dec 29, '07 |
I would put Vendo in the trusted list. Very easy access, and never had a problem with them. | |
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| 05-22-20 03:35am - 1675 days | #29 | |
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elephant (0)
Active User Posts: 585 Registered: Jan 11, '07 |
Just wondered if anyone has had a recent issue with verotel, I've never used them and I see they were trusted 2017 but unsure if they are still. "Women are like tricks by sleight of hand, Which, to admire, we should not understand." WILLIAM CONGREVE | |
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| 05-22-20 04:35am - 1675 days | #30 | |
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exotics4me (0)
Active User  Posts: 664 Registered: Jan 12, '07 Location: USA |
I have used them several times recently. They are the biller on a lot of the Asian sites and have had no problems with them at all. I've also noticed they are more likely to offer you a discounted price to stay when you go to cancel than the other billers are. My first time I jacked off, I thought I'd invented it. I looked down at my sloppy handful of junk and thought, This is going to make me rich. - Chuck Palahniuk | |
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| 05-22-20 05:06am - 1675 days | #31 | |
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elephant (0)
Active User Posts: 585 Registered: Jan 11, '07 |
Hi exotics4me, thanks for the reply, yeah it was for a asian site actually, I no longer see it on porn users so dunno why that is, just wondered if you'd joined actionjav before, is it any good. "Women are like tricks by sleight of hand, Which, to admire, we should not understand." WILLIAM CONGREVE | |
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| 05-22-20 05:16pm - 1674 days | #32 | |
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pat362 (0)
Active User Posts: 3,575 Registered: Jan 23, '07 Location: canada |
^Not recently but I have used them multiple times in the past without a single issue. Long live the Brown Coats. | |
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| 05-23-20 08:24am - 1674 days | #33 | |
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elephant (0)
Active User Posts: 585 Registered: Jan 11, '07 |
Thanks Pat365 Good to know.  "Women are like tricks by sleight of hand, Which, to admire, we should not understand." WILLIAM CONGREVE | |
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| 03-18-23 07:06am - 645 days | #34 | |
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elephant (0)
Active User Posts: 585 Registered: Jan 11, '07 |
Anyone used verotel lately, is it still trustwothy in 2023. "Women are like tricks by sleight of hand, Which, to admire, we should not understand." WILLIAM CONGREVE | |
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| 03-18-23 07:29am - 645 days | #35 | |
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tangub (0)
Active User Posts: 132 Registered: Feb 03, '10 Location: UK |
Yes I used them a couple of months ago as they were the only biller available when I joined Showy Beauty. No problems at all, cancellation was easy and recieved email confirmations for both sign up and cancellation. | |
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| 03-22-23 08:05am - 641 days | #36 | |
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Wraith0711 (0)
Active User  Posts: 281 Registered: May 02, '15 Location: Pueblo CO USA |
I would add probiller to the do not trust list and to flat out avoid any site that uses them. Yeah, yeah, but your scientists were so preoccupied with whether or not they could that they didn't stop to think if they should. Dr. Ian Malcolm Who's more foolish, the fool or the fool who follows him? Obi Wan Kenobi | |
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