| Type |
Site |
Feedback / Review |
Date |
Reply
1
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German Goo Girls
(0)
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REPLY TO
#16
from tomtom1983:
(thirstyfish's Reply)
Well just to update what's happened so far...
Not much I'm afraid.
The good news is that I did get an email from esupport24 and a message from Centrobill stating that my account was now cancelled and I would no longer be charged.
However both messages didn't even mention about my request for a refund nor have I heard a response from any of my "request a refund" on the Centrobill site for each months transaction. I expected this to happen to be honest.
The funny thing is though they had the cheek to say
"Consider coming back to us and receive a month free". Seriously?!? By free month I assume they mean they won't cancel my account until it's too late so I get charged for it!!
Anyways I have sent each company once again a request for a refund, but this time worded stronger.
Nothing nasty, just firm but fair.
Only want what is right!
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03-06-17 04:01pm
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Reply
2
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German Goo Girls
(0)
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REPLY TO
#15
from tomtom1983:
(thirstyfish's Reply)
Cheers good man! Hopefully I'll hear from them this week and of course I shall update you all! I'll check my emails too and see what I can find! But to be honest i shouldn't have to because it doesn't state in the terms and conditions that I must reply to an email to cancel my account/recurring charges.
Here we go (from website itself)
7.4 TO CANCEL AUTOMATIC RENEWAL OF TRIAL AND/OR MONTHLY MEMBERSHIP, NOTIFY THE COMPANY AT LEAST ONE WORKING DAY PRIOR TO THE END OF THE PAID TRIAL PERIOD BY VISITING WWW.E-SUPPORT24.COM. YOU ACKNOWLEDGE THAT THIS IS THE ONLY WAY OF CANCELLING YOUR SUBSCRIPTION.
I've done that so as far as I see it, they owe me.
Unless I'm totally missing something! Anyhow if I don't hear from them I don't mind going to my credit card provider and explaining it all to them. Wish me luck either way!!
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03-05-17 02:37pm
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Reply
3
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German Goo Girls
(0)
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Reply of
thirstyfish's Comment
from tomtom1983:
Well it's 2017 and guess what....yep the issues are still happening!
Wanted to cancel my account to extremebukkake.com so I did the usual and hit the cancel button. Got the message "Your request has been forwarded on to customer service." So I thought that was it. Done and done.
Logged into my CC account last week and suddenly saw a charge for £34.95. And for the month before and the month before in fact for the past 6months!!!
So I went to centrobill and found my account was still active. So I cancelled it once again to avoid being charged for March 2017. But guess what, it didn't cancel and I was charged again. So I've put in "Apply for a refund" on all the transactions, sent 5 or 6 emails and still I'm awaiting. It's an absolute joke.
Surely this is some sort of fraud???
If I don't hear anything looks like I'll be taking this further but my advice to anyone out their is to avoid joining anything to do with Centrobill or esupport24.
It seems once you sign up you are signed up for life.
AVOID AVOID AVOID!!!
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03-04-17 11:36pm
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Reply
4
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Seymore Butts
(0)
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Reply of
thirstyfish's Comment
from Amanda:
Hi there thirstyfish,
If you drop MikeC an email at michael@rabbitsreviews.com , we can try to help you out with this. Please include the email address you used to sign up and your username to the site.
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06-21-16 05:24am
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Reply
5
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German Goo Girls
(0)
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Reply of
thirstyfish's Comment
from filthysanchez:
This shady business is still happening. I subscribed in early February and cancelled in late February. "Membership active, waiting for cancellation by customer support representative." is what the Centrobill site has on my "order list" since then. I've received several emails telling me what I'd be missing out on if I cancel even though I have cancelled. Sure enough in early March I was charged again for 40 dollars and it's been a week since I have gotten a response of any kind and they're scheduled to charge me again in early April according to the Centrobill site.
Do not subscribe to this site, not even a trial membership you will have a very bad time.
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03-15-16 08:21am
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Reply
6
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N/A
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REPLY TO
#2
from saddlemagic:
(thirstyfish's Reply)
I agree, in shorter scenes and especially blow job scenes POV is fantastic. If done well , ie no camera shake and good framing, it can be over the top.
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10-04-15 08:50pm
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Reply
7
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German Goo Girls
(0)
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Reply of
thirstyfish's Comment
from YurkaOperator:
Centrobill are hilarious. I tried cancelling, thought everything went great, still got charged the following month so I requested a refund.
So they cc me into an email bot conversation where support are telling me if I reply to their emails they'll just forget about my refund/cancellation request. Another bot helpfully answers on my behalf, but of course blunders into renewing my account. This goes on for 4 or 5 emails, the only positive being my bot starts insulting the support bot at the end
Once they're done I contact support again request cancellation, again bot madness. I'm charged again this month
I ain't even mad because GGG is an awesome site, but will try and block centrobill via the bank before they charge me next month
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01-05-15 05:31pm
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Reply
8
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German Goo Girls
(0)
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Reply of
thirstyfish's Comment
from robfor:
I have registered for a free trial of 1 day, then canceled and still charged 39.95 Euros. I have tried multiple times to contact them with no answers. They are a joke. Just opened an official credit card claim and make sure they don't get any money from me.
BTW, the free trial is a joke, there is no actual access to the website, all is grayed out, and if you click on something they charged you 39.95 Euros.
Steer clear from this fraud.
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01-05-15 11:53am
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Reply
9
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My XXX Pass
(0)
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Reply of
thirstyfish's Comment
from HardXJ:
Hi Thirstyfish!
I will definitely share your comment with our creative team. I think there is a lot of clips we can use and that people wants to see again and again... Also, I will mention that we should look into the fact that people wants to have more details on the videos and see what they can do about that as well. Thank your so much for taking the time let us know! :) MC
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04-14-14 05:06am
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Reply
10
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German Goo Girls
(0)
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Reply of
thirstyfish's Comment
from Vegas Ken:
We are in communication with the people at EuroRevenue & GGG. They have committed to making good on all the past problems.
If you have an outstanding issue with GGG, please contact me directly so that I can help facilitate things for you. You can reach me via email at VegasKen (at) PornUsers.com
As always, thanks for your support and use of our site.
Vegas Ken
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03-03-14 02:10pm
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Reply
11
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German Goo Girls
(0)
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Reply of
thirstyfish's Comment
from Sumom Ltd:
Dear Valued Customers,
We would like to apologize to anyone who faced issues with membership cancellation and assure you that any outstanding cancel requests are being handled in a timely manner. We have done our best to address the concerns pertaining the speed of cancel requests execution. In most cases the delays were caused by missing cancellation confirmation e-mail from the requesting member. We issued a policy to automatically cancel memberships if there is no cancellation confirmation within 48 hours since the contact attempt of our customer support representative. We are convinced that the changes we have made to the cancellation execution process will eliminate any potential issues.
The process of a cancel request submission is straightforward and transparent – you can submit it either via the Customer Support link at the bottom of our members area and tour pages, or via the online form e-support24.com, or via Centrobill’s web site centrobill.com. Once the cancellation request has been received, it is forwarded to our customer support representative, who initiates contact with the requesting member and asks for a confirmation of the cancel request. If there is no confirmation within 48 hours since the contact attempt, our representative still cancels the membership.
Centrobill is a reliable and legitimate billing processor which has served us very well for a long time already. It has a good reputation among its clients. We assure you that any delays with cancellation were caused by shortcomings of the process itself and not by the parties being involved in credit card fraud or anything of that kind.
Another note on spam. We have NEVER provided 3rd parties with the database of private member information and we will NEVER do so.
If anyone still has issues with canceling their membership – please report to us at Nadya@eurorevenue.com or Nicky@eurorevenue.com with your user details, and we will make sure that the issues get addressed immediately.
Sincerely,
Nadya
Head of Sales
Sumom Ltd
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02-20-14 07:49am
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Reply
12
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German Goo Girls
(0)
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Reply of
thirstyfish's Comment
from Sumom Ltd:
Hi,
Our support should be in order now. We are sorry for the inconvenience. Email me: nicky@eurorevenue.com and I will make sure our customer support prioritize your requests.
I understand It's frustrating to not get a response, we have worked hard to get this problem solved.
Best,
Nicky
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01-27-14 07:17am
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Reply
13
|
German Goo Girls
(0)
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Reply of
thirstyfish's Comment
from rearadmiral:
"You may wish to consider this and other related user comments before activating an account with GGG/Centrobill."
Damn right I wish to consider this! I'm glad you got this resolved but it shouldn't have had to happen. GGG is a unique site and I'm sure has a lot of potential members so having the CC biller fall flat like this is a big problem for them. I hope they fire the biller.
I definitely wouldn't consider joining this site until there are positive signs that these shady practices have stopped.
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01-25-14 11:23am
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Reply
14
|
Throated
(0)
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REPLY TO
#1
from jberryl69:
(thirstyfish's Reply)
When I talked about the ratings I was referring to the internal ones - and I definitely do NOT like the new UI. It really gives no clue as to what's coming who's coming what's really going on. It's like some troll has taken over. No I do not think I will renew my membership at this time since they do NOTHING to encourage my return. (I guess that's pretty definitive huh?)
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07-11-13 06:07am
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Reply
15
|
Evil Angel
(0)
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REPLY TO
#13
from jberryl69:
(thirstyfish's Reply)
Excellent Mr. Fish!!
I pretty much agree with all you said, but will add this caveat regarding a couple of directors you mentioned.
It's hard for me not to defend Mr. Darkko if only because he caters to my niche. Interesting his POV from above doesn't excite me as much as when he moves the camera to the side. Deep throat is about it going down the throat and that, for me, is an excellent angle. Mr. Darkko has a pretty active thread on ADT where so many of his fans want more POV from above - go figure.
Mr. Adriano is certainly prolific and does have a boilerplate feel to it, though you will notice in the near future that his anal/oral shooting is getting quite extreme. Noshing on the Rosebud is his new thing.
Mr. Ferrera's work I have had to grow into somewhat though only through his Raw series. It is kind of nice to see models not wear makeup, though I'm not particularly a fan of his style of POV.
Certainly Ms. Belladonna's work is unplanned gonzo a lot but she does have themed work out there. I respect her if for only what she had to endure hanging with Mr. Vidal. I suspect that tilted her view of the world some.
Thanks again for your excellent take on EA.
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05-23-13 09:32am
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Reply
16
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Evil Angel
(0)
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REPLY TO
#11
from jberryl69:
(thirstyfish's Reply)
Thanks for the review of the review. I just wish you'd called out the director's you were referring to.
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05-23-13 04:16am
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Reply
17
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My XXX Pass
(0)
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REPLY TO
#3
from HardXJ:
(thirstyfish's Reply)
Thanks again for the feedback.
I will look into these bugs with the development team :)
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05-22-13 05:46am
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Reply
18
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My XXX Pass
(0)
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Reply of
thirstyfish's Comment
from HardXJ:
Hey Guy's,
I am an insider here and I wanted to give a bit of info regarding the switch.
1. Yes the sites are owned and operated by Gamma Entertainment. We have actively been managing the sites for quite some time now, but recently it has become more official.
2. Billing and support is handled by us as well. We have 24/7 live customer support if any issues occur.
3. All 2013 scenes will be rushed back on the site. This is a bug and we are working to fix it ASAP. Alongside this, we have new updates coming on site as well.
4. As for all the other features that you use to love, we are working on implementing them as well. Such as comments, dates on updates, etc.
If you have any other feedback feel free to let us know!
Thanks,
K
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05-21-13 07:48am
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Reply
19
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My XXX Pass
(0)
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Reply of
thirstyfish's Comment
from PantyhoseFan:
This is truly bad news. I was waiting to pull the trigger on a membership again, especially with some of the 2013 content. I hope it's just a temporary thing. This was a good site to join every year or two and get the new stuff.
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05-20-13 10:17pm
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