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User : tester007 (0)  

Feedback:   All (3)  |   Reviews (0)  |   Comments (2)  |   Replies (1)

Other:   Replies Received (4)  |   Trust Ratings (0)

Replies Received

Replies to your reviews or comments.
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Type Site Feedback / Review Date
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1
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Reply of tester007's Comment from badandy400:

I used this same offer from them a good 6 months ago and have been pleased ever since. I have never had any issues with access.

03-02-08  11:37am

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REPLY TO #3 from SnowDude: (tester007's Reply)

Thanks for the update. I did have a billing issue at one point, but I went right to them rather than tech support and got an immediate response. One really has nothing to do with the other, but always good to compare experiences!

12-19-07  06:52pm

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3
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Reply of tester007's Comment from SnowDude:

Are you sure that you cancelled in time? If you didn't, they'd still offer the reduced rate, but it wouldn't kick in until the month following.

That said, they should return your emails and I'm surprised they didn't since, technically speaking, I have high praise for this network. But not replying to customer service emails is a bad sign.

Hope you get it resolved!


12-17-07  08:44pm

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4
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Reply of tester007's Comment from jd1961:

Thanks for the warning

12-15-07  08:24pm


*Message rows highlighted in light orange are replies to replies.

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