Replies Given
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Your replies to other users's reviews and comments. |
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Site |
Feedback / Review |
Date |
Reply
26
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21Sextury.com
(0)
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Reply of
RustyJ's Comment
Hello,
We are very sorry to hear about this issue. We'll investigate the problem asap, I hope we will be able to find a solution as soon as possible.
In the meantime, let me ask for your patience.
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04-04-11 02:46am
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Reply
27
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21Sextury.com
(0)
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Reply of
RustyJ's Comment
Thanks for the feedback, guys. Will forward it to the producers.
Cheers
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03-24-11 06:55am
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Reply
28
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21Sextury.com
(0)
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Reply of
exotics4me's Comment
Thank you very much for the kind and all around feedback. Respect.
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03-23-11 01:11am
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Reply
29
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21Sextury.com
(0)
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Reply of
Ch3fB0yard3's Reply
Yes, it is a selection site too.
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03-02-11 12:01am
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Reply
30
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21Sextury.com
(0)
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Reply of
nadiencendia's Comment
Heya Nadiencendia,
You have keen eyes to notice that :) It is, unfortunately, a minor bug caused by our constant upgrade work. Thanks to you we noticed it and we are working on to repair it.
Really sorry for the misleading issue. :)
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02-02-11 07:03am
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Reply
31
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21Sextury.com
(0)
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Reply of
Rotterdam854's Comment
Heya,
Please find my reply on your other post. ( https://www.pornusers.com/replies_view.html?id=57325#57338 )
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01-27-11 06:56am
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Reply
32
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21Sextury.com
(0)
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Reply of
Rotterdam854's Comment
Hi Rotterdam,
I understand your disappointment, but I have to point out that these accusations are not fully valid. You may have ignored or overlooked some facts, please let me point them out for you.
First of all, it is not a jack in the box trade. We list every sites on the bottom of our main page of a given bundle. If you check the 21Sextury.com and scroll down, you'll see all 46 sites you can get on the highest loyalty... Horny Euro Sluts is not amongst them. Neither for annual, nor for recurring monthly members.
(Sidenote: As I see, you were aware of that yourself, since you are mentioned it in your other post: "expecting that all 46 sites under their banner would be available" - https://www.pornusers.com/replies_view.html?id=57331).
Either way, it has a good reason and that leads me to my second point.
Horny Euro Sluts is a selection site. The content of the selection sites are nothing else, but a niche-sorted collection of videos from numerous megasites (like Club Sandy or Pix & Video). Since people with access to these megasite bundles get all megasites, they don't get access to the selection sites, to avoid content duplication.
But that's okay... it could happen that one gets confused. Still, if I may suggest, first try to ask for help through one of our many contact forms, I'm sure we can give you support and you can avoid to post slightly self-conflicting comments.
I'm happy though that you pointed out a problem, because people, similarly to you, may misunderstand something which could lead to a similar issue.
If you don't mind, I cross-link this post to your other comment.
I'm looking forward to contact you so we can solve the problem together, hopefully for your satisfaction.
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01-27-11 06:54am
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Reply
33
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21Sextury.com
(0)
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Reply of
PinkPanther's Reply
That is, as you mentioned, an issue indeed :) We are working on it, I'm pretty sure that in the very near future it will be alright.
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01-25-11 12:00am
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Reply
34
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21Sextury.com
(0)
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Reply of
messmer's Comment
I guess this reasoning is a bit off. "Guessing" a password is not something that often happens with total strangers... the majority of password theft is done through keyloggers, and if you already have a harmful program which provides a backdoor to your computer, an additional username won't save you.
But even if someone would 'guess' your password; logging on from multiply IP-addresses will force our security to generate a new password and send it to YOUR email address. Similarly, if he requests a new password, it again will send to YOUR mailbox. So the hacker have to hack your email address and your account at the same time to have easy access to the websites. Sounds like a lot of fuss.
And one more thing. We log every events, every actions which happen to your account. If you poke us that you have problems, we can easily identify you, track back the problem and solve it.
About the changes. I don't want to spoil the surprise, but I'd ask you to be patient... this is only the very first step to introduce a lot of comfort and fun stuff, a cornerstone, so to say. So please don't judge too early :)
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01-24-11 01:18am
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Reply
35
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21Sextury.com
(0)
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Reply of
Denner's Comment
Hello Denner,
Really appreciate the nice initiation, we are more than happy to speak about our current situation, maybe some of our future plans, features. If your invitation still stands, let me ask you to mail it to our support mailbox (support@21sexturycash.com ), so we can discuss the details.
Best Regards,
21Sextury Team
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01-17-11 08:55am
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Reply
36
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21Sextury.com
(0)
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Reply of
bibo's Comment
Heya Guys,
Indeed, we made a major revamp on our database, our login system, and what not... reaching into the very core to shape it something more user friendly. As every big changes though, it brought some technical issues, such as loyalty access fail, or login issues - frustrating, even confusing stuff, but it was a dire necessity to make this change.
By now, we've corrected the majority of the problems, and won't stop here. Soon we'll implement the possibility to change your registered email address, your password, making you able to handle multiply accesses with a single email/password combination. This first change is setting the path for many more features - handy little stuff which will make your life more comfortable.
Still, our deepest apology for the inconvenience, believe me, if we could make it smoother, we would. But as my wise friend, Pat said above, it is for our members.
I can only hope it did not break your trust toward us, and we'd like to ask your future patience. Please don't hesitate to give us further feedback... we are more than happy to hear your opinion.
See you soon!
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01-17-11 08:38am
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Reply
37
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21Sextury.com
(0)
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Reply of
martinlongbow's Comment
Heya,
If you're coming through an affiliate discount offer, you won't see anything else but that offer (and it is usually a monthly discount). It could happen that your browser saves the information... to see the original offer, delete all cookies for the given sites and check the sign-up page that way. It could work.
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01-14-11 07:36am
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Reply
38
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21Sextury.com
(0)
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Reply of
brotherlove's Comment
Hello Brotherlove,
There is a customer support, but unfortunately we indeed have too many ways to get there, and some are not handled frequently enough.
We are doing a major revamp on our system so this won't be an issue in the future.
In the meantime, I'd suggest to use the Live Help feature implemented on the join, model and scene pages, I'll get those mails and try to reply them asap (especially that Xmas is over ;) )
My deepest apology for the inconvenience and Happy New Year for you all.
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01-03-11 12:21am
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Reply
39
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21Sextury.com
(0)
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Reply of
RustyJ's Comment
We are working hard to solve this issue, Rusty. Thanks for the feedback.
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12-10-10 06:31am
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Reply
40
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21Sextury.com
(0)
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Reply of
elephant's Reply
Exactly, you see it perfectly. If you subscribe for a year, you indeed gain access to all 50 + 6 bonus sites instantly.
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12-08-10 12:03am
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Reply
41
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21Sextury.com
(0)
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Reply of
elephant's Comment
"Just wondering if you sign up with the year subscription if you get all the sites instantly without waiting till the 3rd or 4th month or whatever it is."
The one year subscription provides you access to all site of the package from the very first minute (in case of 21Sextury.com, it means 46 sites).
"Also does anyone know what sites are exactly included in this site if signing up for the first month.
I'm wanting anal teen angels, lez cuties and gapeland "
Due to line limit, I cannot paste the list here, but Anal Teen Angels available from the second period (the first rebill), while Gapeland will be available from the third period - highest loyalty (second rebill). Lez Cuties will be in the first 25.
I hope I could help, but if you have any other questions, please don't hesitate to ask.
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12-07-10 12:03am
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Reply
42
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21Sextury.com
(0)
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Reply of
PeterV's Reply
I see. For future reference, please let me ask everyone to use the implemented green Live Help button, those messages will surely reach me and I reply on them as soon as possible. When support is online, we can even solve the issues through live chat.
Don't hesitate to use that feature. It is there for you, our members.
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11-30-10 04:17am
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Reply
43
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21Sextury.com
(0)
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Reply of
PeterV's Comment
Hello Peter,
Please be so kind and check the link for a detailed reply.
https://www.pornusers.com/replies_view.html?id=55151
I also would like to ask you, on what email address you posted your questions about the topic? I'm the one getting most of the messages and replying all of them, that's why I'm a bit puzzled about your post. Thanks for the information in advance.
Regards,
Gabriel S.
21Sextury Team
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11-29-10 02:20am
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Reply
44
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21Sextury.com
(0)
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Reply of
RustyJ's Comment
Hello RustyJ,
First of all let me thank you for your continuous presence and activity, the constant feedback means a lot for us.
About this issue you've mentioned.
Despite of the common belief spreading around, the support - and me personally - struggles a lot with this problem. But the situation is a bit more difficult than it seems.
As the majority of the content providers, we also use a third party hosting service to host the huge amount of content we offer. When this service fails on the provider's part, the results show on ours, and - like in this present example - we are trapped between two fires.
We're trying to push our request through the partner, urging them toward a quick solution, while trying to help our members as good as we can, despite of the fact that not much more we can do to solve this issue.
So yes...
We are aware of the problem and the drawback it causes, and we are working hard to find a solution. We are indeed deeply sorry for the difficulties and inconveniences it causes to our members, but all we can do at the moment is to promise that we try to handle this issue as fast as possible, even if it forces us to find another CDN partner.
Kind Regards,
Gabriel S.
21Sextury Team
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11-29-10 02:16am
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Reply
45
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Anal Teen Angels
(0)
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Reply of
RustyJ's Comment
Don't worry, Rusty, it won't. :) The slower updates are only temporary, and it will be on its usual update speed again hopefully very soon.
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11-09-12 07:38am
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Reply
46
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Anal Teen Angels
(0)
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Reply of
Tree Rodent's Review
Thank you very much for the great review. *thumbs up*
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02-10-12 12:02am
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Reply
47
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Blue Angel Live
(0)
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Reply of
Porndog's Reply
Thank you very much for the feedback, Porndog, is is nice to see a member's opinion about our sites. Unfortunately there is some misunderstanding I need to get straight here.
First of all we don't have any hidden agenda. We don't limit neither the amount you download, nor the speed which you can download with. We don't use DRM and we don't restrict our members in any ways.
The reason you experience such a thing is very likely originated from your next issue, namely the IP changes.
It is not a manual thing we do. Believe me, we don't pick members and mess with them, or accuse them on any ways. Our aim is to make our members happy and satisfied.
The mails you get are coming from our security protocol, something which exist to serve the safety of the accounts of the countless members. Unfortunately, in some cases the IP address changes regularly, and if you log from session to session from different IP addresses (it often happens with wireless connection, with some proxies, and a few Internet provider, such as AOL, also directs their customers' net traffic in such a way), our protocol changes your password and send you the new one... just to be sure your access hasn't been compromised.
The significant majority of our customers will never experience such a problem, but unfortunately we cannot put the security of countless accounts into risk for the few uncomfortable occasions.
Nevertheless, we are really sorry for this inconvenience. Be so kind, Porndog, and open a ticket if you find the time, we will try to find out a solution to help you or compensate you in one way or another.
Again, thanks for the feedback :)
Happy surfing!
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12-22-11 02:21am
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Reply
48
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Daily Sex Dose
(0)
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Reply of
messmer's Reply
Hello Guys,
I'm happy to announce that Old-Young Lesbian Love will start again soon. It will be updated twice per month (on every even weeks), alongside with Grandpas Fuck Teens, which is updated every odd weeks.
Lusty Grandmas remain on the same schedule with its weekly update.
So altogether there will be two mature updates per week, ergo eight mature updates per month.
The first fresh material will arrive on 18th August according to our current plans, and will start with Grandpas Fuck Teens. Please keep in mind that the date is not carved into stone, please handle it according to that.
As for the Daily Sex Dose, we have suspended the updates for now. We will decide about its fate in the future.
Happy surfing,
Sandstone
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08-03-11 05:55am
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Reply
49
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DP Overload
(0)
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Reply of
RustyJ's Reply
Thanks Rusty :)
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03-24-11 09:19am
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Reply
50
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DP Overload
(0)
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Reply of
RustyJ's Review
Thanks for the feedback, Rusty, nice work as usual.
If I may, I'd correct something as it may be a misunderstanding.
"This site is now part of the bonus package that one has to buy separately meaning one wont get this as a bonus after certain time of membership as we used to"
You don't have to pay for this site. Currently one can purchase either of our two Networks: 21Sextury or 21Sextreme. Both sites contains nearly 20 sites, but none of them contain DP overload.
We have a third, similarly sized bonus package which is freely given as a bonus to either one of the Networks. You also can make a purchase though one of these bonus sites, but then we give 21Sextury Network attached to it.
So DP Overload, and many of the sites along with it, is a free addition to our Networks.
If you saw this information somewhere, please let me know where it was so we can correct this misunderstanding.
On the other hand, if I misinterpreted your words, please forgive me.
For more information about the packages, please check the PDF below:
21Sextreme_fact_sheet_2011.02.15..pdf" target="_blank" rel="nofollow">http://21sextury.zendesk.com/attachments...heet_2011.02.15..pdf
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03-24-11 08:38am
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