Replies Given
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Your replies to other users's reviews and comments. |
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Site |
Feedback / Review |
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Reply
1
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Masturbation Page
(0)
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Reply of
jd1961's Reply
Well, I respectfully disagree. As we all use high risk merchant accounts we are held to a chargeback standard much more conservative then a retail store. I don't know a company around who won't refund a LEGIT complaint rather then fight a chargeback. I do think that charging back has it's place, but it's certainly not the only form of customer service we understand.
Thanks
Billie.
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10-12-07 12:22pm
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Reply
2
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Masturbation Page
(0)
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Reply of
RagingBuddhist's Comment
Hello RagingBuddhist, I am not sure what happened in this. Due to hackers and password sharing programs we are forced to do ALOT of password security and it sounds like something went haywire. If you can shoot me an email at billie@yankscash.com I will do what it takes to take care of you and make sure you are a satisfied customer.
As for the first comment I can also assure that the cancellation was not just ignored. Our processors all have a cancellation process that asks you more then once for cancellation. Since I wasn't there I certainly cannot say that you cancelled incorrectly, however I can say with certainty that there was NOTHING malicious on our end to prevent it. Shoot me an email and we can make sure you get enough porn for the cash you spend and we can go from there.
Billie
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10-12-07 12:19pm
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Reply
3
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Yanks.com
(0)
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Reply of
exotics4me's Reply
Hi,
Please do open another ticket. All of my current tickets have been taken care of so I do feel like something went awry. :)
Billie
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08-18-11 01:31pm
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Reply
4
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Yanks.com
(0)
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Reply of
exotics4me's Comment
Hi,
Unfortunately and much to my dismay, things that work one day, break for no reason on the next. Anyone with any website can attest to this. :)
We work hard to keep everything working at the highest levels for our members satisfaction and fix issues as quickly as possible.
This is a simple bug that will be fixed shortly, now that I am aware of it.
Billie
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08-13-11 08:26am
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