| Type |
Site |
Feedback / Review |
Date |
Reply
76
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ATK Natural & Hairy
(0)
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Reply of
Capn's Reply
Good afternoon guys,
Ray thank you so much for taking the time to review the site and the photographers. I do read this board everyday so if you need to get me just post and I will see it. Capn is right I do try and stay up on what you guys are saying about us because it is you that we are trying to please. As far as someone from ATKNH commenting, I am it. I will be training today to take over customer support for all of our sites so I will be the one listening from this point on. I will be available 7 days a week to answer questions or just listen. Thank you again for reviewing the site.
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10-21-09 02:51pm
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Reply
77
|
AT Kingdom
(0)
|
Reply of
jbgild's Reply
Traceroute is a command which can show you the path a packet of information from your computer to a specified destination. It will list all of the routers it passes through until it reaches it's destination, or fails to and is discarded.
To perform a traceroute select start > Run and then type in CMD clicking ok at the bottom. If you are using Vista select start > All Programs > Accessories > Command Prompt.
Enter the word tracert, followed by a space and then the domain name.
On Windows it is called a pathping. This information can sometimes be used by hackers so please email me the information at melissa@atkcash.com instead of posting it on here.
I hope this helps.
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10-08-09 09:58am
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Reply
78
|
AT Kingdom
(0)
|
Reply of
jbgild's Reply
I spoke to the IT department and they told me that we have unlimited bandwith. Could you sent in some trace routes and I will pass those on to them to see if they can give us some answers as to why you are having such slow download speeds?
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10-08-09 09:32am
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Reply
79
|
ATK Natural & Hairy
(0)
|
Reply of
Capn's Reply
Is there something I can help with?
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10-06-09 04:24pm
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Reply
80
|
ATK Natural & Hairy
(0)
|
Reply of
Capn's Reply
I am sorry but did I miss a question you had? I have not gone quiet I just did not see anything.
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10-06-09 04:18pm
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Reply
81
|
AT Kingdom
(0)
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Reply of
jbgild's Comment
I am glad you were able to get a better download speed and things are getting better for you. I wanted to let you know we are switching over to a CDN so we see better download speeds. We have had comments about this before and we are working to provide better speeds to our members by switching to the CDN but like all good things in life it will take time. We are working very hard on it and it is at the top of our list of things we want to provide to our members. Thank you again for your comment and know that we are listening and working to better satisfy you.
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10-06-09 12:22pm
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Reply
82
|
ATK Natural & Hairy
(0)
|
Reply of
Capn's Comment
Capn,
Thank you so much for you feedback on the site. I have passed this information on the webmaster for Natural and Hairy so I can make them aware of your concerns. Please keep the feed back coming.
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09-29-09 08:13am
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