Type |
Site |
Feedback / Review |
Date |
Reply
51
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ATK Natural & Hairy
(0)
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Reply of
Capn's Comment
Hey Capn',
Sorry the custom zips will not be on this redesign. I have not forgot about you and I bring it up when we talk about the site. They are just working on other things right now but it is on the list.
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05-24-10 08:45am
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Reply
52
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ATK Natural & Hairy
(0)
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Reply of
DickH's Comment
There are lots of competing interests in the member base and certainly each is entitled to their own opinion. When we added bg to the Hairy site we had to shorten the update cycle because if we posted a set of a model every 10 days and then got to the video it could take 9 months to work through a model's content if we have 20 sets solo plus bg to post as well as video. Now we run a faster cycle which allows us to get to the hardcore sets and video quicker. This cycle also allows us to post new models sooner and with more flexibility. The viewer gets the same number of updates each day and there is no Hairy site that even comes close to giving a viewer new 10 still sets or video clips every single day, 7 days a week.
Yes, Aria is a well-known model but how many sites have Hairy sets of her? Overall her model rating is pretty good so many viewers must have responded favorably to her sets. We have also had positive feedback from some viewers about the porn star video (eg Nicole Ray when she grew out for Hairy) giving a better performance in the sex scenes. Obviously the porn stars are on average going to deliver a better performance than first timers. Some want the very amateur stuff and others yet prefer the pro-am material. We include enough variety of material in our updates for Hairy to please most people.
Overall, Hairy content is not the easiest to obtain and we do the very best job we can. It means providing some models with repeat work (eg Joe and Yanna) because they refer other models to us. BMB is leaving today to shoot 5 new hairy models referred by prior models he has shot. We like to maintain these connections because it allows us to get a steady supply of first time hairy models who have never posed for adult before. And it is not like these models are not getting good ratings. BMB has probably surpassed Sean R as our top producer by doing this.
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02-04-10 10:26am
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Reply
53
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ATK Natural & Hairy
(0)
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Reply of
Ray O's Reply
I got the email you sent me today and I responded twice but I have not heard from you again. Are you getting my responses?
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01-14-10 06:05pm
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Reply
54
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ATK Natural & Hairy
(0)
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Reply of
Ray O's Reply
I understand your frustrating about the situation. After responding to your emails a couple of times as you stated, then nothing I would think something was going wrong also. I assure you I did not get the latter emails you stated or I would have responded to you. As you can see I am an active member here and respond as quickly as I can. I am very sorry your emails were lost in a cyper blackhole but that was not my intention. You have my correct personal email at the office. Please email me and be sure to tell me you are Ray O and I can get you what you want. Again, I am very sorry all of this had to happen and I am here for our members and I want to give you what you desire.
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01-14-10 02:48pm
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Reply
55
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ATK Natural & Hairy
(0)
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Reply of
Ray O's Reply
I this blast Advent day??? I responded to the other post you made. What notes are you talking about? I am not seeing any emails from you in my inbox. Are you emailing customer support?
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01-14-10 08:58am
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Reply
56
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ATK Natural & Hairy
(0)
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Reply of
Ray O's Reply
I have to disagree with you. I followed up on the emails you sent me but I did not hear back from you. I was in Hawaii for a couple weeks last month and someone else was handling the majority of customer service. I am sure they were not aware of the situation, so it was probably dismissed as some looking for free access. I told you I would give you perks and I still stand by that. I also said I needed to know what site(s) you were looking for and your user name before I set anything up for you. I did not want to just give you something and it not be what you are looking for.
I pride myself on making sure I follow up with our members and I apologize very much if you feel that I did not do that. I will wait to hear from you.
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01-14-10 08:55am
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Reply
57
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ATK Natural & Hairy
(0)
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Reply of
RagingBuddhist's Comment
I am so sorry. You caught me on vacation so I have not looked at the site as much as I usually do. Most of you know I am new to ATK so I had to ask what you meant by splitting the clips. I was told that we use to do that but that is no longer the case. I could not believe they use to do that. That must have been terrible having to wait days to see a girl cum. I hope it makes you happy to know that we no longer split clips. Please let me know if there is anything else I can do for you.
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01-04-10 02:58pm
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Reply
58
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ATK Natural & Hairy
(0)
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Reply of
Ray O's Reply
Our forum went live today. Please look at the site news section to learn more about it.
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11-24-09 12:04pm
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Reply
59
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ATK Natural & Hairy
(0)
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Reply of
Ray O's Reply
I apologize I did not see your post sooner. I was with family this weekend and I was on the set of a shoot all day yesterday. Of course we do not like to lose long standing members of our sites. I would just like to explain that when I receive a notice to cancel from our members I have to cancel them right away without asking any questions. We do not want people to think we are giving them trouble about canceling. As far as giving our long time members some perks....I am all about that but you have to tell me you are looking for a perk. I do not know why you are canceling and I am not allowing to ask but if you email me and tell me what is going on I am always here for our members.
I was not aware of the fact that you have been a member for so long, I just took over customer service. Had you told me I would have looked at your account and we could have talked about a perk for you. I am very sorry you left us and I am very sorry you feel that we do not take care of members. I have been brought on to change all of that. As far as a forum, you are in luck because we have launched a forum for our sites today. I mentioned a little while back that we were working on and it went live today. I was going to post about it on the site new section today.
If you want to come back and let me try to make up it up to you just let me know.
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11-24-09 12:03pm
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Reply
60
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ATK Natural & Hairy
(0)
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Reply of
messmer's Reply
I just wanted to let you guys know that we are working on a forum for our members/non-members to be able to post on. We know we will get negative comments on it, as we can not please everyone all of the time but we also feel it is a very important tool for us to use to stay in touch with our members. I know IT is working on it non-stop so we should be bringing it out soon. This is one of the things that is ahead of the custom zip feature.
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11-09-09 10:16am
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Reply
61
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ATK Natural & Hairy
(0)
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Reply of
Capn's Comment
Good morning Cap'n,
I have spoken to the development team and I am sorry to say that at this time they can not give me a timeframe. The only thing they can tell me is that it is on the list of things to do but there are other things ahead of it and it depends on how long those things take to complete. I'm sorry I don't have a better answer.
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11-09-09 10:12am
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Reply
62
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ATK Natural & Hairy
(0)
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Reply of
Capn's Reply
I guess we are on the same page her Capn. I just replied to that on another message I saw you posted. Please let me know if you did not get it and I will post again.
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10-21-09 03:00pm
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Reply
63
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ATK Natural & Hairy
(0)
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Reply of
Capn's Reply
I checked on this for you Capn. We use to give you the option of downloading a page at a time but we had constant request to be able to download everything at once so we switched. The reason we do not offer both is because takes up twice the server space to do it both ways. Now, I am going to tell you something that we are working on but I can not give you an ETA on it because there are several jobs ahead of it. We are working on a feature that would allow you to select just the pics you want from the set and then download those. Like I said it is on our list of things to get done but there are several projects ahead of it. I hope that helps you understand why we switched.
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10-21-09 02:59pm
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Reply
64
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ATK Natural & Hairy
(0)
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Reply of
Capn's Reply
Good afternoon guys,
Ray thank you so much for taking the time to review the site and the photographers. I do read this board everyday so if you need to get me just post and I will see it. Capn is right I do try and stay up on what you guys are saying about us because it is you that we are trying to please. As far as someone from ATKNH commenting, I am it. I will be training today to take over customer support for all of our sites so I will be the one listening from this point on. I will be available 7 days a week to answer questions or just listen. Thank you again for reviewing the site.
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10-21-09 02:51pm
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Reply
65
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ATK Natural & Hairy
(0)
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Reply of
Capn's Reply
Is there something I can help with?
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10-06-09 04:24pm
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Reply
66
|
ATK Natural & Hairy
(0)
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Reply of
Capn's Reply
I am sorry but did I miss a question you had? I have not gone quiet I just did not see anything.
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10-06-09 04:18pm
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Reply
67
|
ATK Natural & Hairy
(0)
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Reply of
Capn's Comment
Capn,
Thank you so much for you feedback on the site. I have passed this information on the webmaster for Natural and Hairy so I can make them aware of your concerns. Please keep the feed back coming.
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09-29-09 08:13am
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Reply
68
|
ATK Petites
(0)
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Reply of
Drooler's Reply
Hi everyone,
Where do I begin???? We have had issues the last few days with our hardware at the company that houses our servers. They are replacing all of our hardware starting at about 1pm Pacific time today. It will take most of the day tomorrow to finish implementing everything.
They are telling us this will solve the problem so we are going with it. If after everything is changed out and we do not see a difference will take everything back out and start trouble shooting again.
We know it is very frustrating and we do appreciate our members and their patience. If you need to speak to me you can also email me at advent@atkcash.com I will be happy to explain further what we are going to resolve the issues as quickly as possible.
Advent
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12-09-10 08:25pm
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Reply
69
|
ATK Petites
(0)
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Reply of
PinkPanther's Reply
Thank you so much for your feedback. I am passing this on to the team so they are aware of what our members are thinking. Please continue to post feedback, we do listen and we do want to hear the good and the bad.
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03-30-10 08:19pm
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Reply
70
|
ATK Petites
(0)
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Reply of
Capn's Reply
I hear you Capn and I ask every chance I get. I promise. :)
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03-30-10 09:59am
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Reply
71
|
ATK Petites
(0)
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Reply of
PinkPanther's Comment
Hey guys,
I see that you find the new design a little confusing. Can I ask you a question? What would you change about the design if you could? You know we are always trying to make the site better for our members and we value your opinion on everything. Please give me some pointers I can pass on to IT and the design team so they can better understand what you guys are looking for.
I hope to hear from you soon.
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03-30-10 08:59am
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Reply
72
|
ATK Premium
(0)
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Reply of
Capn's Reply
Premium provides a more in depth potrayal of a model than the Galleria.
The model bio is more detailed, the sets are on average of higher quality and the range of sets is larger, from artistic to the hardcore niches. The hardcore video in Premium is organized around skits, as we do for Petites.
I hope that helps.
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01-02-12 01:36pm
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Reply
73
|
ATK Premium
(0)
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Reply of
Capn's Reply
The cam shows can be accessed by anyone that has a membership to any of the sites no matter which site the model is from.
The Premium site is for those that like more glam in their photo shoots. The girls have on more make up and they do a scripted skit as well.
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01-02-12 12:20pm
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Reply
74
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ATK Premium
(0)
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Reply of
Drooler's Comment
Thanks for the feedback Drooler. I will pass it on to the guys.
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12-09-11 03:45pm
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Reply
75
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Aunt Judy's
(0)
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Reply of
standard's Reply
Wow!!! She is gorgeous. I looked all through I system to see if I could find here because I wanted to see her as well. No luck. I see on the photo is says that is licensed content so my thought would be that once their contract ran out for the photos they removed them from the site.
It also seems the site you found it one is an older affiliate site. I'm sorry I could not be more help.
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10-05-15 12:57pm
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