Comment Replies (11)
|
Replies to the user comment above. |
| Msg # |
User |
Message |
Date |
1
|
Colm4 (0)
|
I can understand you are pissed (I would be too), but making a review AND a user comment with the same information is a bit too much. I believe the review section is here to write about the site contents.
Giving a 50 score (lowest possible) does imho not do justice to the site especially since you write that the content is good.
|
02-12-09 04:43am
Reply To Message
|
2
|
ramscrota (Suspended)
|
WOW! Sounds like you had a heap of problems with this lot! Good that you submitted detailed descriptions of what happened, as well as the text of their email.
I had problems with another bunch of shonks - Naked Novices (See my comments in forum & my review of the site)
We can only hope that by naming these fuckers they'll either change their evil ways or go out of business.
|
02-12-09 04:59am
Reply To Message
|
3
|
Anth (0)
|
REPLY TO #1 - Colm4 :
@ Colm4.
I honestly fully take on board your reply comments.
To add, I have also posted my comments about this at PornLiving, RabbitReviews and Rodneys Reviews (Although I think the last two may have messed up and thus maybe not submitted correctly as I was keep getting Javascript errors after clicking submit). But its definitely went up at PornLiving.
My logic however which I hope someone agree's, is that the website could have the best content ever created, but if they act fraudulently with your banking credit card details, then who on earth would want to risk this to join?.
I emailed them a whole bunch of times, and to every different email address for Net-Member and Scoregroup I could find. And using the online submission form on the website.
All bar the first was ignored, I waited one day under a full week before contacting my bank, as I knew how much of an embarrassment it would be to issue a chargeback for a adult website with content of Chubby and big breasted girls (as my free site was XLGirls).
I also noted many times on Net-member and Scoreland that if anyone issues a chargeback for any reason your name is permanently blacklisted on all billing sites which means, they say, you can never join another adult website. Which also made me need to really think twice before issuing the chargeback.
I just think they really are the lowest, as this email offer, they clearly had no intentions of honoring it.
So to add directly to your response, the content of the website alone, would be in the lower to mid 80%'s for XLGirls, low 70's for Scoreland.
Customer service, zero. Average 85+ 0 / 2 would be 42.5. So 50% is actually my being generous.
Sorry for posting the same in the comment and Reviews, but I really want as many people as I can to read this. As I don't want anyone to fall victim to this bunch of charlatans.
For completeism, here is their one and only response email on this subject.
__________
Dear Sir, Our records indicate that you are a member to scoreland.com and xlgirls.com. Both of these sites rebill on the same days. If you would like us to cancel one of them please let us know and specify. Sorry for any inconvenience, we look forward to resolving this issue.
Sincerely, Xlgirls.com
____________________
|
02-12-09 05:36am
Reply To Message
|
4
|
Tree Rodent (0)
|
I agree with Anth on this. It doesn't matter how good the content is. If a site acts in a fraudulant, dishonest, or incompetetnt way, you would never join the site no matter how good the content is. I understand how pissed off customers are when this sort of thing happens. So shout as loud as you like as far as I'm concerned. I want to hear. You also get the warm feeling that by warning others you are diverting money away from rip off artists to genuine good quality sites.
|
02-12-09 06:27am
Reply To Message
|
5
|
Denner (0)
|
REPLY TO #4 - Tree Rodent :
Second Squirrel - could not think of it differently - this is THE place to shout out loud if a site mistreat their obligations to any user - the more serious and relevant warnings we get, the better.......
And Anth: you got every right to be pissed!
|
02-12-09 08:28am
Reply To Message
|
6
|
badandy400 (0)
|
That is terrible. And to think that I almost took them up on a similar Christmas offer.
As for chargebacks, I would not worry too much about it. It is a scare tactic to keep you from doing something that THEY are affraid of. Credit card companies keep an eye on how many charge backs a company receives over specific amount of time. At a point they will charge for them because the credit card has to deal with them. This is a way to encourage mechants to resolve issues on their own, which is usually better for everyone. When a company exceeds certain amounts of chargebacks they actually lose their ability to use that type of credit card. So doing a charge back is also a way of letting the large credit card companies know the mechant they are processing for it doing something wrong. And if chargebacks start coming from a handful of people the credit card companies do start looking into things.
So, by all means, do what you have to do. Hopefully at some point site owners will be fearful of getting a bad reputation on user review sites such as this one and become conserned with keep members happy and honorring deals offered.
Welcome to PU and we hope to see more from you, and hopefully it will be tales of good fortunes insted of bad.
|
02-12-09 08:57am
Reply To Message
|
7
|
Khan (Suspended)
|
Admin Note:
The first six replies here were actually made to a Review by this same User. The Review was declined as not meeting the minimum standards for a REVIEW. We moved the replies to show we are not attempting to curtail the discussion.
|
02-12-09 09:23am
Reply To Message
|
8
|
Anth (0)
|
REPLY TO #7 - Khan :
Thanks for this Khan, and the clarification comments as to why it did not meet the requirements of a review.
I also want to add that I note your comments of it being inappropriate to post the content of private emails.
However, and this is most certainly not an attempt at defying this rule you stated, but I noticed my review was the only one with that Christmas "Offer" detail which this comment stated to refer to read, but has now been removed from the site so nobody can see it to see what the fuss is about.
I am therefore, and solely in the hope of clarification of what I and others have been talking about, pasting it again now to this reply.
This is Score's Christmas Offer, which they did not wish to then honor and stealth/fraudulently charged my card the full amount for two months.
______________
Hi Again,
For our Preferred Clients, we are offering a huge discount Holiday Special:
http://www.scoreland.com/HolidaySpecial_2008/
You get Scoreland.com, one additional bonus website of your choice, PLUS you also get 30 minutes free of video-on-demand streaming at ScoreOnDemand.com, all for only $19.95!
This package has a normal price of up to $70.00, but it doesn't end there. We have also made this Holiday Special eligible for our Loyalty Program, which means every month after your first month, you will earn one additional website of your choice for FREE!
This special offer is only available for a limited time, is not available to the general public and can only be had through this link:
http://www.scoreland.com/HolidaySpecial_2008/
Thanks again for your continued support,
Keli Townsend
Assistant Editor
The SCORE Group
|
02-12-09 09:32am
Reply To Message
|
9
|
Anth (0)
|
REPLY TO #7 - Khan :
Further news:
Either these people at Scoregroup only work on a Friday (if so why have they said in their email they are there to discuss this Monday-Frieday 9am-9pm EST), or they have either received my Chargeback dispute from my bank (again unlikely as I was told it would take a few days to process, and its not showing back onto my online account), or what I am guessing is the case, they have read this topic or the one at PornLiving.
Of the 20 odd emails and webforum messages I sent to them and Net-member, all were ignored, they have now responded to the very first I sent last Friday which was in direct response to their only email response saying I am a member of two sites that charge on the same day.
which I showed in an earlier post in this comment.
And they are now saying to telephone them up as they are eager to resolve this issue.
Its amazing how supportive these companies get when you do something they don't like.
And I wonder why they are asking me specifically to telephone them?... :)
It's somewhat a shame they are on a different continent than I am, as there is no way for me to telephone them, plus I really can't see what could be resolved on this telephone call?
But one good thing its that it seems pretty obvious to me this comment on PornUsers has been read by them and they are proverbially bricking themselves for this bad publicity.
So firstly I just want to add to ScoreGroup, if you had of honored your Christmas deal I quite honestly would have remained a member at least until July, and quite possibly longer due to the loyalty extra website thing.
But now you can go take a very long jump for all I care.
Also secondly I just want again to say thanks to PornUsers and TBP to give me this method of reporting this matter.
|
02-13-09 01:11pm
Reply To Message
|
10
|
Tree Rodent (0)
|
I think the main reason for PU existing, is to make money by helping genuine porn sites to make money. It mutually benefits both sides. At the same time they give the little guy a chance and a voice in the same way a lot of those TV shows, who challenge crooked organisations or companies, do.
I am really pleased to hear you got a result out of this. Sometimes sites make money out of very strange, incompetent, or dodgy behaviour, and the customer just lets it go, which encourages them, and means they are unlikely to change their ways. This is bad for the customer in the long run, but sometimes the customer bites back. Don't let them get away with it. By challenging them it benefits all of us.
Lets hope this is a lesson for all sites who try this sort of thing. None of us who have followed this are ever going to subscribe to this organisation now, and rightly so.
|
02-13-09 07:04pm
Reply To Message
|
11
|
Anth (0)
|
REPLY TO #7 - Khan :
This is turning into a bloody nightmare.
I spoke too soon above as it ain't yet over.
Just checked my online bank statement and the first charge the company made from January has been returned to my account, but not the one for February.
So I have telephoned my bank and got the usual Indian Call Center people to be told that the billing company is disputing my dispute for this February one, but not the January one.
So my Bank needs to issue a full investigation as to whether or not this February charge should be returned to me or not, and I will likely need to start sending them complete printouts and fill in forms to say that company shouldn't have took this February charge and it was made without my permission.
This is the same billing company that ignored me for a full week they it seems in a matter of days got back onto my bank in a different country to dispute my dispute.
I have been told it usually takes around 6 weeks to investigate these types of dispute.
This is starting to piss me off immensely this.
|
02-16-09 06:48am
Reply To Message
|
| *Message rows highlighted in light orange are replies to replies. |
|
