Replies Given
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Your replies to other users's reviews and comments. |
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Site |
Feedback / Review |
Date |
Reply
51
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Sex Art
(0)
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Reply of
lk2fireone's Review
I AM PLEASED TO HEAR THAT WE EARNED SUCH A POSITIVE REVIEW FROM YOU FOR SEXART. OUR CURRENT UPDATES DO HAVE A NICE MIX OF SOLO, GIRL/GIRL AND BOY/GIRL ACTION, SO THERE IS SOMETHING FOR MOST TASTES. THAT INCLUDES FANS OF ZALMAN KING!
I WILL BE SURE TO DISCUSS THE "CONS" WITH OUR CREATIVE TEAM. I APPRECIATE YOU TAKING THE TIME TO GIVE US FEEDBACK; WE VERY MUCH VALUE THE INPUT FROM OUR MEMBERS. THANK YOU!
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12-07-17 10:12am
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Reply
52
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Sex Art
(0)
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Reply of
elephant's Comment
Hi,
Hopefully one of our members will jump in with some feedback, but in the meantime, I'll be glad to address your questions. :)
The trials are legitimate. They are full access trials, with the same benefits as regular membership.
Depending on the payment processor, you may be able to self cancel. If not, we have Support coverage 7 days a week, and we strive for timely responses.
There are a couple of other things you should know about our current trial system. First, though it does vary depending on which platform your membership processed through, your safest bet is to view it as a 24 hour trial as opposed to calendar days.
The other item I wanted to be clear on is that we do pre-authorize your card upon join. So if the terms of your trial are 1 day free, rebilling at $29.99, then when you sign up, your card is pre-authorized for that amount. If cancelled within the trial period, the hold on the funds is released. If you like the site, and want to continue (we hope that you will!)...then the pre-authorized amount will fully charge at the end of the trial period.
If you don't get more input from other TBP members, and you have any questions, drop our Support team a line. :)
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01-31-14 03:26pm
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Reply
53
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Sex Art
(0)
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Reply of
Arlen84's Review
I wanted to thank you for your review. We very much appreciate customer feedback, and strive to give an exceptional member experience.
I'm sorry that we didn't meet your expectations in regards to the bitrate. I can tell you that the encoding has recently been bumped to 8000k. We'd love to have you come back and take a look. Feel free to touch bases with our Support staff, asking for Victoria, and referencing this thread. :)
Thanks also to everyone that has commented. Your support and enjoyment of the site means a great deal to us. We have an awesome holiday promotion going on now. So be sure to check your inbox, or drop Support a line for a link.
Happy Holidays from all of us at Metart!
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12-20-13 10:24pm
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Reply
54
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Stunning 18
(0)
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Reply of
LadyLover's Reply
Hi,
Our arrangement with Stunning18 is indeed one of management. The photographer owns the site and is responsible for supplying us with content for updates. We handle all other aspects of operation. This is also true of ALSScan, EternalDesire, and RylskyArt.
If anyone has any additional questions, I'd be glad to assist.
selena@metart.com
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05-07-18 10:16am
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Reply
55
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The Life Erotic
(0)
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Reply of
lk2fireone's Reply
@ lk2fireone - What a wonderful comment to find in my inbox! Thank you so much!! As an fyi, we are moving to a single sign on process. It hasn't been rolled out to all users yet.
@ skippy, I am so sorry to hear that you have been having problems with SSO. If you still are, please contact me. I will do my best to get it sorted out for you.
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11-08-18 03:34pm
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Reply
56
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The Life Erotic
(0)
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Reply of
lk2fireone's Review
Hi,
Thank you for taking the time to review our site. As always, we very much appreciate when our customers take time to give us feedback. I sincerely apologize for the server issues that we have been experiencing. I believe that they should mostly be resolved at this time, but if you are still having problems, please let our Customer Care team know by reaching out to support@metart.com . They will also be glad to make up any time that you lost due to our network problems.
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08-07-17 08:04am
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Reply
57
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Viv Thomas
(0)
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Reply of
RLane's Reply
You are very welcome. :) If you are already a SexArt member, you can get a free 2 day all-access trial to check it out. If you are logged in at SexArt, look for "More Girls" in the upper right hand corner for our Upgrades area.
Member's area trials are currently free for 2 days, then rebill. You can cancel before they rebill at the biller's website, or you can write our Support staff and they will cancel for you.
If you have any questions, let us know.
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08-06-13 07:24pm
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Reply
58
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Viv Thomas
(0)
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Reply of
Wittyguy's Reply
I just wanted to clarify that the site is not recycling old content.
I do agree that the VivThomas approach is more traditional hardcore than what is found on SexArt. :)
Otherwise, it's a matter of taste, and I love seeing users give feedback and assistance to other users!
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07-31-13 12:42pm
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