Replies Given
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Your replies to other users's reviews and comments. |
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Site |
Feedback / Review |
Date |
Reply
26
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VideosZ
(0)
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Reply of
DigglerFL's Review
Hey,
The videos marked "coming soon" are actually being re-encoded because they were in DRM before, they'll be back in about 2 weeks.
The blurry DVDs are blurry because the original DVDs are blurry. If you check the newest DVDs from new studios, they're clear.
Please email me at clement@videosz.com so I can refund your membership, since you were not happy. We've not been around for this much time by being crooks.
If you have any other comments, feel free to let me know, we're always improving the site with new features so any request is welcomed!
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02-22-10 05:11am
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Reply
27
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VideosZ
(0)
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Reply of
messmer's Comment
Hey,
Im sorry you didnt get a proper response from our customer support. Can you tell me the videos you were trying to download, the ones that were popping up a user/pass window?
BTW, we disable email support, just because we had around 10k fake emails/spam per day, so we ended up missing a lot of emails. Thats the reason why we request our members to use our customer support form.
Let me know about those vids.
Thanks a lot and sorry for the inconvenience.
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03-28-09 02:39pm
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Reply
28
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VideosZ
(0)
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Reply of
TrashMan's Comment
Hey,
We're re-encoding all of our old movies as we speak, it's being done - they're not online yet because we're installing new servers too but we have about 500 DVDs encoded in the new format already, on top of the last 1000 dvds we recently released.
If you think about anything we can do to make the site better, dont hesitate to comment, we welcome all the good or/and bad comments :]
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01-30-09 05:42am
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Reply
29
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VideosZ
(0)
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Reply of
DigglerFL's Review
DigglerFL,
I'm sorry you had a bad experience with our site but I wanna thank you for the comments since it's really helping us.
We changed our authentication's method and you don't have to enter your user/pass over and over now. The problem you had with your access was probably because of our auth method too, we're seeing a lot less people that can't access our site. We also hired more customer support staff.
As for the formats, we've chosen those because the quality of the xvid files are better, it's also 100% compliant with Mac, not sure why you were not able to view them. Flash is also a good format since our users can view our movies right away, fast forward and everything. We also just installed a brand new flash player where people can browse through the scene with screenshots.
if you have any other comments, let me know, we're always looking for new ways to improve our site. We've made a lot of changes recently to enhance our users' experience.
PM me with your old access to I can give you a free month, this way you can see the improvments we've made :)
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12-03-07 06:25am
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Reply
30
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VideosZ
(0)
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Reply of
cross eyed's Comment
All of our new releases and old DVDs don't have DRM, 30% of our movies are in DRM WMV format, though, you can still play them after you cancel/stop your membership. We give you the license to play the DRM movies, even after you've cancelled your membership, so basically, none of our DVDs are fully DRM.
Now we're updating the site with 2 DVDs a day and all of our new DVDs are in XVID (download) and in Flash format (watch). Let us know if you have any questions :)
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02-10-07 01:25am
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Reply
31
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VideosZ
(0)
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Reply of
Belthazar's Comment
Hey, we're just cutting the scenes of each dvd, we don't remove anything from them. I'd be happy if you could give me an example, so that I can check it out.
Thanks
If you guys have any questions, let us know!
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01-18-07 02:24am
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Reply
32
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Zero Tolerance On Demand
(0)
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Reply of
jd1961's Comment
Only 5% of our content is still DRM, we started switching everything from DRM to non DRM like a month ago. We agree it's not convenient for our members and that's why we changed that, our goal isn't to rip you guys off, it was a way to prevent our exclusive content to end up on peer to peer networks.
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07-03-07 03:17pm
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