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Site |
Feedback / Review |
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Reply
176
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Digital Playground
(0)
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Reply of
Tom D Admin's Reply
Your very welcome Sir. After all the advice and help I've got from this site it's a good feeling to pay it forward. Also the intentional decline trick taught to me by Rearadmiral works here too, it took two tries but it did switch to Epoch. This is done by entering your card info correctly WITH THE EXCEPTION OF THE 3 DIGIT SECURITY CODE, enter 000 for that and it will decline.
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11-11-20 06:34am
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Reply
177
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Digital Playground
(0)
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Reply of
Tom D Admin's Reply
I am sorry if I came off as a jerk to you Sir as that was not my intension at all. It's just that I was told by the chat agent (who immediately refunded one month as that is all he could authorize himself) to email customer service and forward the cancellation confirmation that they sent me. I did just that and got a reply 15 minutes later from an agent that clearly did not take the time to read the email before responding to it, he saw refund and replied NO REFUNDS. I replied and again explained the situation and again attached the email pleading for the agent to please READ the email clear through, Within a couple minutes a reply with again denied, no refunds with a boilerplate explanation that showed that he clearly wasn't reading the email. I then called and spoke to an agent who listened to what I was trying to explain and pulled up the email conversation and proceeded to apologize profusely and refunded the remainder of what they took. He admitted that they are very strict with refunds and have a ironclad policy against them. He said on their end I was still subscribed to a site and he even tried to login into it with my info and said it said expired membership. He said that saved email was the only reason they were refunding me so save your membership emails people!!
So my advice to anyone using probiller: DO NOT EMAIL, DO NOT CHAT, CALL THEM AND REQUEST CANCELLATION CONFIRMATION EMAILS TO YOUR SUBSCRIPTION AND ALSO DOWNLOAD ADDONS. If you cancel your sub they WILL leave your downloads active and continue to charge you for them even though you no longer have access to the site. Tom, again I do apologize if I came off as a jerk. Thank you for all that you and your staff do for us!
Here are their customer service numbers:
Argentina +54-800-345-1150
Australia +61-1800-631-189
Austria +43-800-802-398
Belgium +32-800-266-78
Canada +1-855-232-9550
Cyprus +357-800-773-44
Czech Republic +420-800-088-442
Finland +358-800-552-050
France +33-805-080-554
Germany +49-800-723-4932
Greece +30-800-848-1101
Ireland +353-1800-817-134
Italy +39-800-596-816
Japan +81-800-100-0005
Netherlands +31-800-580-2501
New Zealand +64-800-001-175
Norway +47-800-246-53
Portugal +351-800-180-263
Slovakia +421-800-601-135
Spain +34-900-839-033
Sweden +46-20-889-251
Switzerland +41-800-009-944
United Kingdom +44-800-088-5629
United States +1-855-232-9550
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11-10-20 05:32am
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Reply
178
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Digital Playground
(0)
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Reply of
PinkPanther's Review
I did just try the intentional decline trick and I had to do it twice but it did go to epoch.
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11-07-20 10:17am
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Reply
179
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Digital Playground
(0)
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Reply of
PinkPanther's Review
A problem I had with this site a few years ago was I would try and download a scene and it would download the entire movie. The site itself was pretty good and liked their content. I really have been wanting to join again but just got burned by probiller so very leery on joining again with that payment processor.
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11-07-20 09:48am
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Reply
180
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Digital Playground
(0)
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Reply of
Tom D Admin's Reply
I canceled via chat and made sure EVERYTHING was canceled, I always keep my cancellation emails just in case something like this happens. Per their request I forwarded that email to their customer service. They STILL TRIED TO CLAIM NO REFUND! I spoke to a customer service representative on the phone and he pulled up my cancellation email and said that I had done everything I was supposed to do and it was just a glitch in the system and then refunded everything.
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11-05-20 01:47pm
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Reply
181
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Digital Playground
(0)
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Reply of
Jay G's Comment
I'll never join them simply because they use probiller. They stole over a $140 from me (I cancelled a membership and they still billed me for seven months) and when I went through customer service they said strictly no refunds whatsoever even when I sent them the subscription cancellation confirmation email they sent me. A customer service rep finally acknowledged the cancellation email and refunded the entire amount. They are flat out thieves.
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11-03-20 06:15am
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Reply
182
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Dirty D's Adult Web Ring
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Reply of
pornpundit's Comment
I clicked on the join links and it did go to a card processor.
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12-06-23 05:55am
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Reply
183
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Ed Powers.com
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Reply of
Homegirl's Reply
Yes they were, most were complete first timers which is what I loved. Another was seeing future pornstars having their first scene ever here. Sadly the content just isn't here.
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05-23-20 06:20am
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Reply
184
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Ed Powers.com
(0)
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Reply of
rearadmiral's Reply
yeah i know deep sigh but Cherry's worth it lol
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03-09-20 05:01pm
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Reply
185
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Ed Powers.com
(0)
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Reply of
mbaya's Reply
Love me some Cindy lol I use her in the crack picture sets as desktop wallpaper
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03-08-20 04:50pm
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Reply
186
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Ed Powers.com
(0)
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Reply of
mbaya's Reply
I checked out the other sites and no they weren't any better, Mostly older low res content and the stuff that was 1080p was of models that I've never even heard of, I don't even know if they're US/UK/RU models lol and I'm pretty familiar with them all. The 3AM site has newer models but is still adding them at 480, Cindy Starfall in 480X360 is blasphemy!!!
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03-08-20 03:58pm
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Reply
187
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Ed Powers.com
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Reply of
mbaya's Reply
To tell you the truth, I didn't know anything else was included. At the the very top of the page is a little network sites block (That I never noticed before, on my 32" monitor it's freakin tiny! )that said ed powers, click on that and a drop down menu with 5 other sites included: 3AM, Bruce Seven, Latex Pussycats, Lacey Star, And Sexy Momma. I never noticed this before today. will peruse and report back to my review. I really should've done a little recon instead of just going "oh ed powers!"
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03-08-20 03:18pm
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Reply
188
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Ed Powers.com
(0)
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Reply of
rearadmiral's Reply
NEVER!! lol I posted a new thread in the forum asking about where to find import dvds french/canadian content or french digital content, if approved I would love to hear from you!
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03-08-20 01:46pm
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Reply
189
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Ed Powers.com
(0)
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Reply of
rearadmiral's Reply
Thanks Admiral, will keep bang in mind as I love their stuff. About Ed Powers though, This was soooo disappointing. He is a particular favorite as I discovered him during my mid-teens lol and I loved his stuff and he had two of my all time favorites very early in their careers, Cherry Potter and Christine Young. He shot with video tape and it just did not age well. Main stream media is in the same boat as the xxx studios in that it's almost impossible to restore anything of quality from video tape.
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03-08-20 11:04am
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Reply
190
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Elegant Angel
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Reply of
Trump2020's Comment
Just a heads up, Club Elegant Angel is no more. I tried an old saved link and it goes to a login page with the porn star network logo and says were sorry but this site is no longer available. Sad, this site had their real old stuff, worth it's weight in gold.
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09-05-24 08:30am
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Reply
191
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Elegant Angel
(0)
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Reply of
Roberto281's Comment
I know this is six years old but I experienced the same thing at that time. I couldn't find out how to cancel my membership but found a small almost unnoticeable live chat link and got into a online battle with their online support chat operator (evidently they only have one as only one name ever came up) who would connect then immediately disconnect. I tried off and on for a few hours before she finally decided to do her job and cancel my membership. Her excuse? she was on break. I will never join this site or pornstar network again (one runs the other).
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06-29-20 06:41am
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Reply
192
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Elegant Angel
(0)
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Reply of
Trump2020's Comment
EA Is the site that has their brand new releases but is streaming only. Got burned on this site when it first came out as there was at the time zero mention of this fact, and you can't purchase the download ability like other sites. So consider yourself warned.
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06-29-20 06:21am
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Reply
193
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Erito
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Reply of
WeedLordVegeta's Reply
Javhd has also purged a lot of content too.
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08-02-19 06:02am
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Reply
194
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Erito
(0)
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Reply of
Mike Johnson's Review
Pretty much had the same experience at javhd minus the download issue. They purged at least half if not more of their videos. Emails went unanswered so I just canceled and never went back.
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08-02-19 06:00am
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Reply
195
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Ersties
(0)
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Reply of
Homegirl's Reply
I noticed a couple of my reviews from months ago are listed as pending also
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05-27-20 06:09am
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Reply
196
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Ersties
(0)
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Reply of
Homegirl's Reply
My mistake, please forgive me it was a long ass day yesterday. I glanced at the comments and it's the site that has (3) not your name. again, I am sorry.
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03-30-20 06:01am
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Reply
197
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Ersties
(0)
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Reply of
Homegirl's Reply
I don't know why but at first glance when I logged in it showed you already had 3 points. For the two trust votes and site review. Every review should get at least one point if accepted. Fill out your profile too.
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03-29-20 01:42pm
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Reply
198
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Ersties
(0)
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Reply of
Homegirl's Reply
I thought I did last night but I guess I closed the page before hitting submit. The trust votes don't mean much to me, what does is when the old dogs IE the OG"S leave a positive comment on the reviews.
Hope you stick around a long time. It was very interesting to read your review from a different very fresh perspective, usually it's review after review from us grumpy old guys lol.
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03-29-20 06:37am
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Reply
199
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Ersties
(0)
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Reply of
Homegirl's Reply
Reviews like this are why I come here before joining a site, thank you for a very honest review. Also, check the facts at the best porn, more often than not they have a special discount for the sites listed here. Always good to save some cash.
Fyi, the trust voting does work, you need five points before you can place them.
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03-28-20 08:18pm
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Reply
200
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Evil Angel
(0)
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Reply of
Pyrenees's Reply
Thank you for your reply sir. I didn't mean to imply that the majority of the videos were HD, just that they have HD versions of videos on other sites that are just SD. I will tweak my review to reflect that and take in your suggestions to.
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09-07-15 08:53am
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