| Type |
Site |
Feedback / Review |
Date |
Reply
1
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21Sextury.com
(0)
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Reply of
Vito's Comment
You can just bypass the landing page. Just add /scenes/ to the address ;)
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07-02-15 01:08pm
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Reply
2
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MPL Studios
(0)
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Reply of
Vito's Reply
You could use a batch renamer like Advanced Renamer to add the models name or whatever to the files. No need to rename every file manually.
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10-10-14 05:06am
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Reply
3
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Porn Megaload
(0)
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Reply of
kyote1's Comment
I did not see an actual webmaster or email address to use.
At the bottom of the page is a link to the website of their affiliate program. There you can find three email addresses and an ICQ number. Good luck getting your membership canceled.
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10-05-14 08:37am
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Reply
4
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Brazzers
(0)
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Reply of
benmar51's Comment
The term "lifetime membership" is often used very loosely on porn sites and usually comes with some strings attached. For instance, I'm getting some email promos from another site offering a lifetime membership for $15, but what they really mean is $15 a month, until you cancel.
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09-26-14 04:56am
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Reply
5
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N/A
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Reply of
Khan's Poll
I have one tattoo and while I don't regret getting it at all 9 years, I'm not planning to get another anytime soon.
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09-18-14 01:13pm
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Reply
6
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N/A
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Reply of
jberryl69's Reply
Honestly, the plastic surgery stuff is something I don't quite understand. Some girls are really pretty, then they decide to go full-blow porn doll and fuck up their looks with bad surgeries.
On topic: one of my ex girlfriends looks a lot like Zoey Kush. She has brown eyes, though.
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09-18-14 12:58pm
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Reply
7
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Team Skeet
(0)
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Reply of
marvin's Reply
Hi Marvin,
Thank you for the reply. It's always nice to see when webmasters take feedback seriously and try to improve the site.
Team Skeet is already pretty good as it is. However, it would be great if you could shoot some scenes with Ariana Marie, Lola Foxx, Taylor Whyte or Emma Stoned again.
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09-15-14 07:14am
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Reply
8
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N/A
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Reply of
Khan's Poll
I don't own a BluRay player. I have a HTPC. Which I very much prefer, because I can play BluRays or stream videos from my NAS.
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09-01-14 09:28am
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Reply
9
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Porn Megaload
(0)
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Reply of
pat362's Comment
Porn Megaload sounds kind of cheap. I probably would have picked a different name for rebranding.
That being said, I'm surprised they are asking for $50 a month. I'd never pay that much for a single site (or network).
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09-01-14 09:23am
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Reply
10
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N/A
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Reply of
Khan's Poll
I'm undecided. Many sites offer a lot of high quality content for a fair price (especially if you are using some discount deal to sign up). But then there's regional pricing. If I have to pay a lot more than the users from the US, I just don't think it's such a good investment anymore.
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09-01-14 08:22am
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Reply
11
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Bella Pass
(0)
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Reply of
JamesDavid's Reply
Honestly, I don't have a problem with reasonable download limits. What bothered me was your response. You probably tried to explain why you use download limits on your site. That's cool, but I think you got way too defensive way too quickly, ranting about not being the customers' slave just because they are not capable of informing themselves, site ripping and account sharing.
Even if the user might have been doing something wrong you should still treat him with respect and say you will look into it instead of publicly accusing him of all kinds of wrong doing. It's rude and doesn't make you or your company look good, as you might have noticed.
Knowing how to run a website and knowing how to deal with customers are two different things. The latter isn't always easy or pleasant and requires a lot of patience. You don't have to smile, you don't have to kiss somebodies ass, you have to be professional. And, of course, you need to have excellent communication skills. You are complaining that people here twist your words and interpret your statements out of context. It's most likely because you didn't find the right way to express what you wanted to say. You should probably think about hiring someone for this job because this has been a complete disaster so far.
The ToS was changed some time back, as noted here: http://bellasupport.com/help/terms/ not sure what you read?
I got that quote directly from the site(s). Because that's where the ToS need to be, not on some support site where nobody is looking.
http://bellapass.com/terms.php
or here
http://bryci.com/terms.php
On bryci.com there even is a link to those old terms on the ccbill join page, which would make the other ToS invalid for members who joined via that site!
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08-26-14 06:19pm
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Reply
12
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Bella Pass
(0)
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Reply of
JamesDavid's Reply
So I'm supposed to stop my life because someone is too busy with theirs to read something they agreed to when they signed up?
No, but you are supposed to do your job. Treating your customers with respect is a part of that even if you think their problems/questions are stupid or the information can be found on your website. What you shouldn't do is blaming them every time there is an issue and acting like it's beneath you to deal with it because "the server is always right" and they could have read the ToS. That's just bad customer support. I haven't worked in community management for 18 years, so perhaps I'm not as experienced as you are. But no member of my team would ever act like this because they know they'd be fired.
We don't have ridiculous rules, we have bandwidth limits like all sites do
Not all sites have bandwith limits and certainly not as ridiculous as yours.
It is not my job to alert you when you screw up, it's your job to read the site guidelines and stay within them. If you get suspended once, you're back in 24 hours *unless* you were trying to site rip
You keep insisting that people should read your ToS but it seems like you haven't read them yourself. It says: if you go over this limit your membership will be suspended for 48 hours. If you get suspended at one site and immiedatly start mass downloading and get suspended from a second site in the same day, your membership will be suspended for 10 days
I think that's pretty ridiculous. Hitting the daily download limit isn't a screw up. Most people have fast internet connections and HD files can be pretty big. Naturally, your users will not always manage to download exactly 20GB and not a single byte more than that. I really don't think they should be punished for that. Certainly not with a 48 hour suspension.
it's weird how many people that get busted site ripping or sharing their user/pass don't admit to breaking the site terms
What does ripping a site even mean. After all people pay to download the content. If they want to download every single video, so be it. Who gives a fuck as long as they don't make the content available for others.
People don't always share their passwords voluntarily. It's really not that difficult to hack the login information for a porn site, because some people are too stupid to secure a server properly. I've also noticed that some sites don't even allow secure password.
So perhaps they don't admit to breaking the sites terms because they didn't.
Some sites suck, and you get shitty low res content, bad videos or they split updates over 2 or 3 or 4 weeks. part1, part2, part3 crap. We don't do that. we bring great content week after week for multiple girls and we don't ask that you sign up multiple times.
Yeah, some sites do suck. But I could name at least 15 networks that offer access to multiple sites with daily high quality updates for the same price. You are really not that special.
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08-26-14 02:23pm
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Reply
13
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Sin Drive
(0)
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Reply of
RustyJ's Reply
You really shouldn't expect too much. It mostly depends on the size of your TV and how close you sit to it. Even if you drastically increase the pixels and bitrate, your eyes most likely will not notice much of a difference.
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08-25-14 07:54am
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Reply
14
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Brazzers
(0)
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Reply of
Roberto281's Comment
Did you contact their support? I'm curious what they had to say about this.
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08-23-14 01:37am
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Reply
15
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Brazzers
(0)
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Reply of
Roberto281's Comment
I doubt it. If you paid for a month, they have to give you access for a month even if you cancel your recurring subscription. You should contact their support, though. They should be able to give you a definite answer.
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08-19-14 10:59pm
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Reply
16
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Devils Film
(0)
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Reply of
rearadmiral's Reply
Good to know. I'll have to be more careful then. I've used their email offers a couple of times and access to the other network sites was always included (the last site was one of the mile high network). If the email offers come with restricted access now, I won't be joining anymore.
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08-16-14 08:18am
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Reply
17
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Devils Film
(0)
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Reply of
rearadmiral's Reply
Did the customer support fix the problem?
Perhaps it's not a design issue. Under my acount you can see all sites you have access to. Are more sites than just Devils Film listed there?
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08-13-14 07:57am
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Reply
18
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Devils Film
(0)
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Reply of
rearadmiral's Comment
I've just logged in, and I don't see any changes in the members area. The "Jump to Site" tab is still in the upper right corner, and I can access all network sites with my username and password.
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08-10-14 08:55am
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Reply
19
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Wicked Pictures
(0)
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Reply of
pat362's Reply
No, I'm European. On most sites we get a payment option where we can pay by entering the information of our bank account - no credit card required. It's pretty much the only way I pay for porn, but not working on Wicked because Webbilling redirects me to a centos apache test page.
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08-07-14 02:34am
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Reply
20
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N/A
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Reply of
Khan's Reply
Epoch offers Paypal payments on some sites (e.g. lethalhardcore). But I think only for european users.
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07-22-14 03:38am
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Reply
21
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Evil Angel
(0)
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Reply of
snickelb's Comment
Pretty much all sites run by Fame Dollars have piss-poor navigation. I can live with the useless favorites. The most annoying thing is still the lack of a proper search function.
I've complained about the poor navigation month ago. Instead of improving the site they are making it worse. Great...
If they didn't have all those $5 promos, I wouldn't subscribe to any of their sites anymore.
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07-22-14 03:19am
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Reply
22
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Zero Tolerance On Demand
(0)
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Reply of
Mike at Ztod's Reply
Cool, sounds great. I'll use the ticket system for further replies.
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06-24-14 04:03pm
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Reply
23
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Zero Tolerance On Demand
(0)
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Reply of
Mike at Ztod's Reply
Hi Mike,
thanks for the reply. The ticket ID is CRN-1795. I only received an automated email saying that my ticket has been received and that somebody would get back to me as quickly as possible. That was on June 17th. I haven't heard anything since and the problem hasn't been fixed either.
As for the broken links:
http://www.ztod.com/favorite-pornstars
That really is the most important one. The other broken links are mostly missing profile pages. I don't remember all of them, but here is an example:
http://www.ztod.com/pornstars/ariana-marie
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06-24-14 02:26am
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Reply
24
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Evil Angel
(0)
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Reply of
jook's Reply
Because I have not been charged yet. My membership is set to rebill on the 15th of this month. I was hoping that we would be able to find an amicable solution if I contacted their support, especially since I bought memberships to three of their sites last month. I don't see that happening, though. It's not even about the money, it's about being deceived and treated like an idiot afterwards. No matter how this ends, they have definitly lost a customer.
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06-04-14 03:57am
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Reply
25
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Evil Angel
(0)
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Reply of
Marcus's Reply
Yeah, I did complain. Several support tickets later they are still insisting that my membership is 11.21€. In their last reply they told me that it is because of additional taxes they can not influence. But such taxes were never mentioned in the offer. I even have screenshots of the offer and the confirmation message, which says, "Your NEW membership is now active! The new membership is 30 days at $11.21!" Nobody in the support team seems to care that they want to charge me more than the amount agreed about. All they are doing is apologizing for the "confusion" - some might consider it fraud.
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06-04-14 01:07am
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